Columbia Wse

Terrible customer service

So I used to be a huge fan of the game several years ago, then stopped playing after my phone was destroyed. Recently saw the ad and was feeling nostalgic so I thought Id pick it back up.

Kabam isnt working. Customer service claims they found my account but I have to prove my identity with info years old and lost. It doesnt matter that its the same email or that I can provide the username/tag, or my top characters. Im not starting over so theyre shooting themselves in the foot on this one.

My years-dormant account and they dont want me to pick it up again. Literally keep sending me the same copy/paste email no matter what I say in mine. Fee like Im talking to a wall.

Might as well be, I suppose. Hundreds of hours lost And now Im being cheated out of it.

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Pros:
  • It was fun
Cons:
  • Will not t let you reclaim an account just give a runaround

Preferred solution: My account back

User's recommendation: Don’t start it. They won’t let you finish.

RHarris H

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Verified Reviewer
| map-marker Mae Chan, Chiang Rai Province

Poor service

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Marvel Contest of Champions - Poor service

On January 18 I purchased a Cavalier and Thronebreker pack. But somehow I was charged $19.96 for two more on the same day.

You cant buy the same item on a daily purchase. I request a refund of $9.98.

I tried using the App Store but they denied me 3 times. I also called them but they only redirect you to use email or forms to contact them.

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Loss:
$10
Pros:
  • Nice game
Cons:
  • Poor customer support

Preferred solution: Full refund

User's recommendation: Don’t play this game

David L Wgk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Summerville, South Carolina

Fix the app please

This is the only app on my phone that will stop working. Boosts have a time limit and most of the time they are wasted because the app constantly stops working.

Wish y'all would fix this.

Y'all have been around a while. It's sad that ur app is still this bad

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Pros:
  • Great game
Cons:
  • Terrible app

Preferred solution: Let the company propose a solution

Seymour B Abs

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Verified Reviewer

I would rather sell

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I don't care how much they sell for, I don't care much work whoever put into making them, I don't care if you call me a bigot/sexist/racist/misogynist/trans-phobe or whatever else the fact is I. Don't.

Want. These. Champions. Like anything Captain Marvel or the special Black Widow that exists because of the movie because they're not movies, they're alt-LEFT propaganda trash and if I'm FORCED to see these characters every time I open your game.

I'm gonna stop playing your game. But hey who cares right?

I'm just a bigot/sexist/racist/misogynist/trans-phone on the internet. Also have a bunch of ONE STARS.

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Pros:
  • I like the designs
  • I like the graphics
  • I like the music
Cons:
  • I do not like having to state all of this as if it isnt obvious
  • I do not like micro-transactions
  • I do not like politics

Preferred solution: I want to sell/delete/get rid of champions I don't want

User's recommendation: If they tell you "It's not for you." buy something else.

Mansub K

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Verified Reviewer
| map-marker Monroe, Louisiana

Login Failed

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Hi Kabam Team.

This is Lewis. I am a play of Marvel Contest of Champion.

I tried many times to login, but I couldn't get login. As you see my login ID is louiskim1717@***.com Please help me and save my game and all marvel champion players.

Thank you so much for your great help. Have a good day.

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User's recommendation: fast responding is the key for customer service.

1 comment
Mansub K

Hi Kabam Team. This is Lewis.

I am a play of Marvel Contest of Champion. I tried many times to login, but I couldn't get login. Since I have been tried to login July, 10. 2020 to August 17.

2020. I want to get a compensation for these days. It was impossible to login, so I want to get re-claim of Summoner Appreciation Reward and daily login rewards.

Thank you so much for your great help. Have a good day.

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