Martian Watches
Martian Watches Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Martian Watches has a 2.9 star rating based on 1 customer review, with consumers mostly neutral; reviewer cites poor customer service after buying the G2 Voice on Kickstarter and notes low price level and value of discounts.
Key Takeaways for Future Customers
- Martian Watches reviews mention attractive promotions and discounts.
- Product variety is noted as a positive.
- Expect limited support channels after purchase.
Negative Feedback / Risk Areas
- Frequent customer complaints about slow or missing responses from customer service.
- Issues with returns, refunds, and Exchange, Refund and Cancellation Policy.
- No visible phone support reported by reviewers.
Positive Feedback
Customers value discounts, special offers, promotions, and a diverse product lineup at a low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Martian Watches has a 2.9 star rating based on 1 customer review, with consumers mostly neutral; reviewer cites poor customer service after buying the G2 Voice on Kickstarter and notes low price level and value of discounts.
Key Takeaways for Future Customers
- Martian Watches reviews mention attractive promotions and discounts.
- Product variety is noted as a positive.
- Expect limited support channels after purchase.
Negative Feedback / Risk Areas
- Frequent customer complaints about slow or missing responses from customer service.
- Issues with returns, refunds, and Exchange, Refund and Cancellation Policy.
- No visible phone support reported by reviewers.
Positive Feedback
Customers value discounts, special offers, promotions, and a diverse product lineup at a low price level.
Turn one complaint into a collective action
CUSTOMER SERVICE SUCKS!
- - Ordered G2 Voice on Kickstarter in Dec 2017; delivery expected May 2018.
- - Arrived Apr 28, 2018; looks good but pales vs other smartwatches; return pending.
I RECENTLY PURCHASED THE NEW G2 VOICE BY MARTIAN WATCHES ON KICK-STARTER. I ORDERED IT IN EARLY DECEMBER 2017 AND UNDERSTOOD IT WOULD ARRIVE AROUND MAY 2018.
WHEN I RECEIVED IT, AROUND APRIL 28TH 2018 I WAS ESTATIC. I COUDN'T WAIT TO SET IT UP. UNFORTUNATELY I WAS NOT IMPRESSED. THE WATCH IS A FINE LOOKING WATCH BUT PALES IN COMPARISION WITH OTHER SMART WATCHES I HAVE OWNED.
I REACHED OUT TO RETURN THIS WATCH RIGHT AWAY AND REQUESTED A RMS #. SO FAR 2 WEEKS WITH OUT A RESPONSE, OTHER THAN TO SAY IT WAS PROSESSING. HOW LONG DOES IT TAKE TO GET A RETURN INITIATED. THERE IS NO PHONE NUMBER TO SPEAK TO SOMEONE.
NEVER HAVE I SEEN SUCH HORRIBLE CUSTOMER SERVICE IN MY LIFE.
I HAVE EXPERIENCE WITH AMAZON AND EBAY AND THEY RESPOND RIGHT AWAY. I WILL CONTACT BBB WITH THIS ISSUE.
- Promotion
- Customer service
Preferred solution: Full refund
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.