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Martian Watches

Martian Watches

www.martianwatches.com
What is your customer experience with Martian Watches?

Martian Watches Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Martian Watches has 2.9 star rating based on 1 customer review. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Promotion.
    Cons: Customer service.

  • Review authors value the most Discounts and Special Offers and Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.

View full overview ›
john g Mam

CUSTOMER SERVICE SUCKS!

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I RECENTLY PURCHASED THE NEW G2 VOICE BY MARTIAN WATCHES ON KICK-STARTER. I ORDERED IT IN EARLY DECEMBER 2017 AND UNDERSTOOD IT WOULD ARRIVE AROUND MAY 2018.

WHEN I RECEIVED IT, AROUND APRIL 28TH 2018 I WAS ESTATIC. I COUDN'T WAIT TO SET IT UP. UNFORTUNATELY I WAS NOT IMPRESSED. THE WATCH IS A FINE LOOKING WATCH BUT PALES IN COMPARISION WITH OTHER SMART WATCHES I HAVE OWNED.

I REACHED OUT TO RETURN THIS WATCH RIGHT AWAY AND REQUESTED A RMS #. SO FAR 2 WEEKS WITH OUT A RESPONSE, OTHER THAN TO SAY IT WAS PROSESSING. HOW LONG DOES IT TAKE TO GET A RETURN INITIATED. THERE IS NO PHONE NUMBER TO SPEAK TO SOMEONE.

NEVER HAVE I SEEN SUCH HORRIBLE CUSTOMER SERVICE IN MY LIFE.

I HAVE EXPERIENCE WITH AMAZON AND EBAY AND THEY RESPOND RIGHT AWAY. I WILL CONTACT BBB WITH THIS ISSUE.

View full review
Loss:
$130
Pros:
  • Promotion
Cons:
  • Customer service
Reason of review:
Poor customer service

Preferred solution: Full refund

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