Anonymous
map-marker Woburn, Massachusetts

You delivered to the wrong place

You have address of 57 Drake Road for a Rhea Henry no apt number. She returned the box to the mai counter and said it's not hers. The food melted and rotted. It got tossed out! Please check your records and do not send food unless it's verified by Rhea Henry with her apartment number and the correct street address. Otherwise these boxes will be tossed in the trash.
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User's recommendation: Make sure you have the correct address.

Nira Cev
map-marker Somerville, Massachusetts

There is a box from your company that has no name or correct address. Please call

The woman that names was on the box said it's not hers. Rhea Henry 37 Drake Rd Apt 493. She does not want any delivers!
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Shellie L Xee

Need to cancel membership ASAP

I was on hold for a long time and then the phone disconnected. Please cancel my order and send confirmation to my email as soon as possible. I do not have funds for this order any longer.
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Pros:
  • Convenient
Cons:
  • Cost

Preferred solution: Taken off membership

User's recommendation: Good

Anonymous
map-marker Reno, Nevada

Refund

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I called and told them that one of the meals they sent me tasted terrible and I would like a refund for that meal. They said they dont refund for taste so I got very upset with them and asked for this refund they said no so I told them I take my business elsewhere
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Anonymous
map-marker Reno, Nevada

Refund

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does not stand by their meals and very poor customer service I ordered a meal was not happy about it tasted terrible because try to get credit for that meal and customer service declined refund
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User's recommendation: stay away

Courage Muy

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Verified Reviewer
| map-marker Meriden, Connecticut

Not very hAppy

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All spices were dried out, wanted to change from 3 meals per week to 1 meal (for two people). I also wanted to cancel 2/17 and IIcouldnt Also wish I could get single serving. Of meals since I am only 1 person. Quality is outstanding and love getting the recipes!
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User's recommendation: Absolutely would recommend,

Timothy S Ulp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Prices offered at checkout are false advertising

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Martha And Marley Spoon - Prices offered at checkout are false advertising

I was excited about this service, however, with the customer service treatment I have received I would suggest not ordering this kit.

I ordered this kit a week ago with a code from their website. Earlier I had signed up and browsed but never purchased the subscription.

My order was cancelled today less than a week from the first boxs delivery date and I was told that a member of my household had used the code and it cannot be used at my address.

We never have used this kit before.

I sat on hold with a rep for 30 minutes who told me that nothing can be done.

Predatory pricing hidden behind rules they make up. Purchase this kit at your own risk.

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Loss:
$51

Preferred solution: Deliver product or service ordered

User's recommendation: Know that you may be demanded to pay a higher price after ordering.

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