Martha And Marley Spoon
Martha And Marley Spoon Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Martha And Marley Spoon has a 3.5 star rating from 2 reviews with a 50/50 split between positive and unfavorable feedback; consumers are mostly neutral. Pros cited convenience and recipe quality, cons note cost and delivery mistakes. This summary reflects common Martha And Marley Spoon reviews.
Positive Feedback
Customers mention convenient meal kits and enjoyable recipes, and some say they would recommend the service despite price concerns.
Negative Feedback / Risk Areas
- Frequent delivery and address errors leading to spoiled boxes.
- Customer complaints about poor customer service and long hold times.
- Issues with billing, sudden price increases at checkout and subscription handling.
- Refunds often declined for poor-tasting meals.
- Unwanted auto-ship deliveries reported by customers away from home.
Key Takeaways for Future Customers
- Verify your full address and apt number before ordering to avoid delivery errors.
- Monitor subscriptions and cancel early if funds are tight to prevent unwanted charges.
- Expect possible resistance on refunds and be prepared to document issues when contacting customer service.
- Watch final checkout pricing for unexpected increases.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Martha And Marley Spoon has a 3.5 star rating from 2 reviews with a 50/50 split between positive and unfavorable feedback; consumers are mostly neutral. Pros cited convenience and recipe quality, cons note cost and delivery mistakes. This summary reflects common Martha And Marley Spoon reviews.
Positive Feedback
Customers mention convenient meal kits and enjoyable recipes, and some say they would recommend the service despite price concerns.
Negative Feedback / Risk Areas
- Frequent delivery and address errors leading to spoiled boxes.
- Customer complaints about poor customer service and long hold times.
- Issues with billing, sudden price increases at checkout and subscription handling.
- Refunds often declined for poor-tasting meals.
- Unwanted auto-ship deliveries reported by customers away from home.
Key Takeaways for Future Customers
- Verify your full address and apt number before ordering to avoid delivery errors.
- Monitor subscriptions and cancel early if funds are tight to prevent unwanted charges.
- Expect possible resistance on refunds and be prepared to document issues when contacting customer service.
- Watch final checkout pricing for unexpected increases.
Turn one complaint into a collective action
Woburn, Massachusetts
You delivered to the wrong place
You have address of 57 Drake Road for a Rhea Henry no apt number. She returned the box to the mai counter and said it's not hers.
The food melted and rotted. It got tossed out!
Please check your records and do not send food unless it's verified by Rhea Henry with her apartment number and the correct street address. Otherwise these boxes will be tossed in the trash.
User's recommendation: Make sure you have the correct address.
There is a box from your company that has no name or correct address. Please call
The woman that names was on the box said it's not hers. Rhea Henry 37 Drake Rd Apt 493. She does not want any delivers!
Need to cancel membership ASAP
I was on hold for a long time and then the phone disconnected. Please cancel my order and send confirmation to my email as soon as possible. I do not have funds for this order any longer.
- Convenient
- Cost
Preferred solution: Taken off membership
User's recommendation: Good
Reno, Nevada
Refund
I called and told them that one of the meals they sent me tasted terrible and I would like a refund for that meal. They said they dont refund for taste so I got very upset with them and asked for this refund they said no so I told them I take my business elsewhere
Reno, Nevada
Refund
does not stand by their meals and very poor customer service I ordered a meal was not happy about it tasted terrible because try to get credit for that meal and customer service declined refund
User's recommendation: stay away
Cumming, Georgia
UNHAPPY WITH MARLEYSPOON and MARTHA FOOD
I HAVE NOT ORDERED ANY MEALS AS I WILL BE OUT OF TOWN FOR QUITE A WHILE. YET THEY EMAILED THAT THEY WILL BE DELIVERING 3 MEALS TOMORROW.
I WILL CANCEL THIS SUBSCRIPTION!!!@@@###$$$!!! AND SEND THIS DELIVERY BACK!
MARALIND KLAPKA
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot very hAppy
All spices were dried out, wanted to change from 3 meals per week to 1 meal (for two people). I also wanted to cancel 2/17 and IIcouldnt Also wish I could get single serving.
Of meals since I am only 1 person. Quality is outstanding and love getting the recipes!
User's recommendation: Absolutely would recommend,
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPrices offered at checkout are false advertising
I was excited about this service, however, with the customer service treatment I have received I would suggest not ordering this kit.
I ordered this kit a week ago with a code from their website. Earlier I had signed up and browsed but never purchased the subscription.
My order was cancelled today less than a week from the first boxs delivery date and I was told that a member of my household had used the code and it cannot be used at my address.
We never have used this kit before.
I sat on hold with a rep for 30 minutes who told me that nothing can be done.
Predatory pricing hidden behind rules they make up. Purchase this kit at your own risk.
Preferred solution: Deliver product or service ordered
User's recommendation: Know that you may be demanded to pay a higher price after ordering.
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Very difficult to cancel. Do not recommend.