Mart Of China
Reviews and Complaints
www.martofchina.com
Anonymous
Brisbane, Queensland
Mart Of China - Clothing Review from Brisbane, Queensland
Sizing is completely different to what was stated on the website. All types on material should be stated and it looks completely different from the picture. I had been trying to do a refund and sent the items back months ago and when I check to see if they had arrived and they had in the first 2 weeks but were being held at a local post office, all they had to do was pick it up. Instead I have spent time waiting waiting and now I can't do anything else because the clothing is definitely in China. Then they are telling me all this *** about moving so they don't have time to look into it just now. IT HAS BEEN MONTHS
Anonymous
Riyadh, Ar Riyad
Mart Of China - Review in Auctions and Internet Stores category from Riyadh, Ar Riyad
Coast a lot of money to delever it fast and took almost a month and some items out of stock I refunded my money still do nothing one month again.
Reason of review:
Problem with delivery
1 comment
Anonymous
Los Angeles, California
Mart Of China - Jacket Review from Los Angeles, California
I am very pissed, I ordered a jacket from mart of china around the 23rd of December, it is now the 13th of January and still haven't received it, I checked my tracking number they gave me it says the package never left china since the 27th of December, I'm highly *** upset and i want my *** money back! I'll never order from this scam.site again!
Reason of review:
Problem with delivery
2 comments
Anonymous
South Windsor, Connecticut
Online Order Review
I ordered from Mart of china on dec. 23rd and today is January 18th and still have not received my order or a tracking number. I sent them a complaint form 3 times and no response from them. Please please don't order from them. They are the biggest scam. I guess I lost my money
Reason of review:
Problem with delivery
Anonymous
Barcelona, Catalonia
Material Review
Very low material quality. The price od the materiales costs less than the sending tax. Some of the materiales arrived in bad condition. Spending here is a total waste of time, energy, money..everything
Reason of review:
Bad quality
Anonymous
New Orleans, Louisiana
Where is my order?
Hello there, I am really pissed off because I made an order of three really nice looking dresses exactly two weeks from today (11/27/14) because I wanted to look nice for Thanksgiving and I have yet to receive my order! This is absolutely ridiculous. I tried emailing them with the email address they provided but it came back to me as undeliverable, what the ***! I tried tracking my order and that was impossible. I think this site is an absolute SCAM... No more of my money to martofchina.com. I have checked on it several times but still nothing.
Loss:
$55
Pros:
- Site
Cons:
- Delivery
Reason of review:
Problem with delivery
Preferred solution: Full refund
2 comments
Anonymous
San Mateo, California
Review from San Mateo, California
I had placed an order week back and till date I have not received any confirmation ..they have deducted amount from my account on very same day ...plz suggest me what should I do now..I want to cancel my order.
1 comment
Anonymous
Naperville, Illinois
Mart Of China - Refund Policy Review from Naperville, Illinois
I have plenty of emails from them saying they will refund my money so make sure anyone that gets screwed will have a papertrail. They are willing to refund the cost of my coat which is 31$ but what about the 19.31 I paid in expedited shipping? If i do not have a new tracking number by Fri I have already talked to my credit card company and will dispute charges. They said legally the card I used was only allowed to be used in 50 states not overseas. If they send a large coat and send it expedited like I originally paid I will b satisfied and remove this review but until then I will fight for whats RIGHT
Reason of review:
Problems with payment
Bransen Meh
North Bay, Ontario
Mart Of China - Review in Auctions and Internet Stores category
Report them to best buissness bureau ...keep complaining they Will get eventualy fine and close
1 comment
Anonymous
Naperville, Illinois
Mart Of China - Refund Policy Review from Naperville, Illinois
They say they will refund all my money as soon as they do I will erase any negative feedback. It should not b this hard or time consuming.
1 comment
Anonymous
Bronx, New York
Mart Of China - Coat Review from Bronx, New York
I ordered one week ago 1 coat and In not received my order. What happened?
Reason of review:
Problem with delivery
1 comment
Anonymous
Southbury, Connecticut
Mart Of China - Dress Review from Southbury, Connecticut
I order a dress it was ugly and i want my money back... I'll never order from y'all again. I just waste my money. People complain and y'all want even send your money back. You should see the dress looks like a robe... They know they are wrong for this. Looks nothing like the picture and the part for the split is awful. I want my money back. I look like somebody bout to get baptized.
1 comment
Anonymous
You are all idiots
Wow you are all idiots. Have any of you ever ordered anything from China before? It can take FOREVER. It's just how it works. Have you seriously put any thought into where your cheap as dirt items are being sent from?!? All the way across the *** planet! Some of you complaining it's talking more than 2 weeks. Ha! You're lucky if it takes less than a month. That's how buying anything from China works. I've purchased a number of items from different Chinese ebay sellers and some of them can take upwards of 6 weeks. Cool your jets, your $6 dress will eventually get to you. Blah blah blah
1 comment
Anonymous
Sydney, New South Wales
Dress Review
I ordered a dress off the website and when I received it it was a different colour and did not look like the picture. I complained that I did not receive what I ordered and they told me that I was wrong and made it difficult to get a refund as I have to send it to China. Cheap and dodgy product
Anonymous
Washington, Missouri
Positive Experience Review
After making several complaints, Martofchina has finally made me extremely happy. I've submitted several bad reviews about them because they sent me the wrong size coat and it was difficult to get ahold of someone. But they actually refunded all of my money. If you're having any problems like this, just be patient. Be sure to save all receipts and emails and they will take care of you!!
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Dear customer,
We are terribly sorry for what happened.
We can't offer free shipping because we have offered products at low price, it maybe a little expensive for expedited shipping but it's very fast and safe.
And the deliver time depends on shipping method used.
Can you please tell me your order number so that i can offer more information about the order to you?
You can contact with us directly here http://www.martofchina.com/support.php