map-marker Pasadena, California


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Marshall Reddick Real Estate - Issue
Marshall Reddick Real Estate - Issue - Image 2
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The head maintenance manager Tasos Spathos has lied continuously through text messages and e mails

All I asked for was the stove to be cleaned , find out why theres a white gooey substance pouring out of the ice maker and most importantly a remote for the garage attached to my townhomeIm renting.he has sent me derogatory comments and my vehicle is stuck in the garage.I paid for the month but moved in a few days ago .I asked him for a remote prior to moving in , because it didnt work, he said thats my responsibility??? It never worked .i told Taso Spathos I was prior military and currently my 2 sons are serving, in my opinion Taso Spathos has issues with people who serve in the military, I have no choice but to file a suit against Mr Spathos and Marshall Reddick for the inconvenience of a filthy stove a remote to enter the building.and the issues with the refrigerator.

3 simple fixes and Mr Spathos has made my first week a nightmare. Currently I have to park on the street

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User's recommendation: Think twice , if Tasos Spathos represents Marshall Reddick move on , I have a lease for 1 year . I hope nothing else happens

Marissa l Nok

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Verified Reviewer
| map-marker Newport Beach, California

Unethical business

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Very rude. Only company I have ever seen that doesn't refund application fee if they don't run your information. I asked them to withdraw my application and refund. I don't understand why they can't refund even tho they did not have to pay the fees for a credit check or background check for us since I decided not to move forward. Just seems like they want to steal people's money. Update: even tho I told them not to run my report because I didn't want to continue, my credit and background was processed for no reason. Contacted them again regarding the application fee. They said they can't refund it because they already ran the application. They said they ran the application on May 5th at 11:21Am. I requested on May 4th before noon over the phone for it to not be ran and sent an email At 2:24 pm on the 4th. She stated she never received the request. So the person I spoke with is obviously incompetent In communication and they don't have accurate communication at all in the office about emails sent. So if they would have done their jobs properly, I could have been refunded before any information was processed. But due to lack of communication and ethics they will not refund me. unethical
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Preferred solution: Full refund

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Colby Hager, a a real estate investor and home remodeling expert, talks about property management companies, what they are, and how to choose the right property management company.

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Colby Hager
Colby Hager

Colby Hager is an experienced real estate investor with Capstone Homebuyers. He has years of experience in renovating houses, home remodeling, and property management.

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