Marshall Radiology Pc Reviews
Marshall Radiology Pc Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marshall Radiology Pc has a 1.0 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
No positive remarks were reported in Marshall Radiology Pc reviews.
Negative Feedback / Risk Areas
- Complaint describes sloppy, unresponsive billing and payment requests sent by text, raising billing and security concerns.
- Reviewer reports no mailed invoice and escalation to a collector without prior proper notice, a common Marshall Radiology Pc customer complaints theme.
- Issues with customer service responsiveness and absence of a website add to trust and contactability problems.
Key Takeaways for Future Customers
- Expect possible billing communication issues and always request a paper invoice for records.
- Verify any collector contact and confirm services with your referring physician before paying.
- Document interactions and consider customer service follow-up before proceeding with care.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marshall Radiology Pc has a 1.0 star rating from 1 review and consumers are mostly dissatisfied.
Positive Feedback
No positive remarks were reported in Marshall Radiology Pc reviews.
Negative Feedback / Risk Areas
- Complaint describes sloppy, unresponsive billing and payment requests sent by text, raising billing and security concerns.
- Reviewer reports no mailed invoice and escalation to a collector without prior proper notice, a common Marshall Radiology Pc customer complaints theme.
- Issues with customer service responsiveness and absence of a website add to trust and contactability problems.
Key Takeaways for Future Customers
- Expect possible billing communication issues and always request a paper invoice for records.
- Verify any collector contact and confirm services with your referring physician before paying.
- Document interactions and consider customer service follow-up before proceeding with care.
Boaz, Alabama
Marshall Radiology PC Sloppy and Unresponsive Billing Practices
- - Text payment request; no invoice.
- - Final Notice: Royal Solutions Group; no invoice.
- - Not affiliated with Marshal Medical Center.
Regarding Marshall Radiology in Boaz, Alabama, AND Marshall Radiology PC of Dalton Georgia
My wife's physician referred her to Marshall Radiology in Boaz, Alabama for a routine diagnostic procedures.
In a few weeks we received a text message on my wife's phone asking for payment.
A TEXT MESSAGE!
In today's customers data breach environment, WHO would reply to and send money in reply to an unknown person in a text message?
I called and asked them to send a bill by mail so we would have a paper copy for our tax records. That person stated, that 'they' did not send payment request invoices by mail.
I finally got that person to agree to tell the powers that be, that we needed a paper record sent by mail.
Today we received a "Final Notice" with Royal Solutions Group as the 'collector' for payment for my wife's visit.
STILL NO SERVICES INVOICE Marshall Radiology for our tax and personal records!
In today's environment of customer data breaches, its not a very good idea to respond to an unknown person asking for money through a text message or over the phone.
'Marshall Radiology PC' does NOT have a website. I wonder why?
The SLOPPY and UNCARING billing practice of Marshall Radiology makes them a poor provider.
They are not affiliated with our local hospital Marshal Medical Center.
- Uncaring and unresponsive
- Poor billing practices
Preferred solution: Let the company propose a solution
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