Anonymous
map-marker Honeoye Falls, New York

2012 JCM 900 Limited Edition White

Marshall Headphones - 2012 JCM 900 Limited Edition White

Hi I purchased a 2012 JCM 900 limited edition white head in cabinet. The cabinet grill cloth is a little off color compared to the head.

I was wondering if it is possible to purchase this grill cloth from you or if you guys might be able to recommend something to clean or bleach it with to make it match the head.

Any help you can offer is greatly appreciated thank you! Love Marshall products and have used them for a long time.

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Gaige Tio
map-marker Irvine, California

My single speaker code 50 is no longer working. It is roughly 6 months old. What are my options?

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I bought this thing six months ago. I was so happy to have a Marshall amplifier.

Yet, now it is simply not producing any sound.

Any suggestions? I live in Southern California in the city of Orange.

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User's recommendation: So far, not good.

Jimmy N Udb

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Verified Reviewer
| map-marker Austin, Texas

Head replacement

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I live in south Louisiana and hurricane ida destroyed our town, I had a Marshall jcm 900 but it was submerged in 5 feet of water! Its completely ruined!

All I have is playing guitar!

Would Marshall be willing to donate a head to me? Doesnt matter if its used or a demo, please consider thank you so much

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Loss:
$3000

Preferred solution: Let the company propose a solution

Richa K

Loophole in Return Policy

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I went to the official Marshall website, with India selected as the country, to buy a speaker. When going to buy the Acton II speaker, the official website directs you to Amazon and does not allow purchase straight on the website for Marshall India.

After purchasing the Acton II on Amazon, I decided I wanted to exchange for an alternative model, within the return time frame. Amazon however, it turns out, does not accept returns or exchanges of speakers. I contacted Marshall about this, and they essentially told me that they cannot help since the product was not bought on the official website. After informing them that THEY DIRECTED ME TO AMAZON FOR PURCHASE, they stopped responding to me.

They have revoked my rights as a consumer with this loophole and are now ghosting the customer.

I am beyond furious. DO NOT PURCHASE FROM THIS COMPANY IF THEY DIRECT YOU TO A THIRD PARTY SITE FROM THEIR OFFICIAL WEBSITE.

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Pros:
  • Attractive
Cons:
  • Terrible customer service

Preferred solution: An exchange for an alternative speaker

User's recommendation: If you cannot purchase directly from the website, do not buy from this company

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