Marmalade Insurance
Marmalade Insurance Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marmalade Insurance 2.7 star rating based on 1 customer review. Consumers mostly neutral; rating distribution shows 100% unfavorable in the single review. Recent recommendations: Maybe and BE CAREFUL WITH ONLINE CAR INSURANCE COMPANIES. Reviewers value discounts and customer service; price level reported as medium.
Key Takeaways for Future Customers
- Check Marmalade Insurance reviews before buying online car insurance.
- Expect medium price level and look for discounts and special offers.
- Be prepared to contact customer service for account or billing issues.
Negative Feedback / Risk Areas
- Account access problems and tech issues leading to cancellation threats.
- Customer complaints about refunds and deposit returns.
- Warnings about online car insurance reliability and location concerns.
Positive Feedback
Reviewers appreciate discounts, special offers, and moments of helpful customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marmalade Insurance 2.7 star rating based on 1 customer review. Consumers mostly neutral; rating distribution shows 100% unfavorable in the single review. Recent recommendations: Maybe and BE CAREFUL WITH ONLINE CAR INSURANCE COMPANIES. Reviewers value discounts and customer service; price level reported as medium.
Key Takeaways for Future Customers
- Check Marmalade Insurance reviews before buying online car insurance.
- Expect medium price level and look for discounts and special offers.
- Be prepared to contact customer service for account or billing issues.
Negative Feedback / Risk Areas
- Account access problems and tech issues leading to cancellation threats.
- Customer complaints about refunds and deposit returns.
- Warnings about online car insurance reliability and location concerns.
Positive Feedback
Reviewers appreciate discounts, special offers, and moments of helpful customer service.
Turn one complaint into a collective action
York, England
Cancel my renewal
My renewal was too much I got cheaper 1 at £299 so that's why I cancelled maybe next time ok any way
User's recommendation: Maybe
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Re: Inability to log in to my account to update insurance details
- - Policy PTCCA978876 has login issues.
- - Tried chats, emails, and calls with no resolution; told cancellation if unresolved; deposit back requested.
Company fixed the issue and I have been provided with apology. They apologized saying they had technical problems and that their support team would get to work to resolve the problem.
The problem was about me not being able to update my policy online as I could not log into my account.
The matter was partially resolved because the updating was done via a phone call at the moment, but the log-in difficulty has not been resolved yet. Thank you
AFTER TAKING INSURANCE BEFORE IT WAS 3DAYSI NOTICED THAT I COULD NOT LOG INTO MY ACCOUNT TO UPDATE ACCOUNT. I HAVE TRIED A SERIES OF ONLINE CHATS, EMAILS, AND CALLS BUT I AM BEING TOLD THE INSURANCE WILL BE CANCELLED WHEN THEY ARE NOT ABLE TO RESOLVE MY COMPLAINT.
LAST WEEK WHEN I COMPLAINED I WAS SENT AN EMAIL STATING THAT THEY HAVE TECHNICAL ISSUES AND THAT THEIR HELP DESKTEAM HAS BEEN CALLED INTO IT.
LAST WEEK IN FRAUSTRATIONWANTED TO CANCEL IT BUT THEY TOLD ME TO GIVE THEM TIME TO LOOK INTO IT, ONLY TOBE SENT AN EMAIL SAYING THEY WOULD CANCEL MY INSURANCE. I WANT MY DEPOSIT BACK.
User's recommendation: BE CAREFUL WITH ONLINE CAR INSURANCE COMPANIES
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