New Reviewer

Slit and delivery

Delivered furniture and while cutting off protective plastic, cut my chair, so I refused the chair. Delivery person called Marlow to tell them I was refusing the chair and ottoman.I told the delivery people I was NOT going to wait a week to have this delivered. I was asked by the delivery man what day I would like to have the new delivery made, I told him Tuesday, he passed it on to the person on the phone, I could hear everything being said. She said okay. Tuesday came and my husband called to see what their eta would be. He was told not until Friday. I WAS LIVID. Called the store and explained everything. Now I am waiting for the Delivery manager to call me back. A Mr. Roscoe. They better call, cause if not, I'm cancelling the check.
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ID
#275080 Review #275080 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$1300

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