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Marlow and Quinn

Marlow and Quinn

www.marlowandquinn.com
What is your customer experience with Marlow and Quinn?

Marlow and Quinn Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Marlow and Quinn has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied. Recent recommendations call this a scam and urge shoppers to avoid the website.

Key Takeaways for Future Customers

  • Check Marlow and Quinn reviews and customer complaints before buying.
  • Expect difficulty obtaining refunds and unclear return shipping policies.
  • Document product condition and sizes with photos if you proceed.

Negative Feedback / Risk Areas

  • Allegations of false advertising and defective items with chemical smell.
  • Refunds denied or partial credits offered instead of full refunds.
  • Unresponsive support and invalid phone contact reported.

Positive Feedback

No positive feedback provided in the available reviews.

View full overview ›

Media from reviews

Marlow and Quinn - Dishonest company refusing a full refund even when it was the wrong...
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Anonymous
map-marker Saint Clair Shores, Michigan

SCAM Company

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AI Highlights
  • - Shoes didn't match pictures and have a strong chemical smell.
  • - Refund declined; $59.95 lost; Stacy Quinn stopped replying; phone number invalid.

The shoes I purchased were nothing like the item pictured on their website, They were cheap, rubber material and have a horrible chemical smell. Even after three days out of the packaging they still smell!

I contacted for a refund and a "Stacy Quinn" responded with an offer of 10%-15% off or a 75% credit for a future purchase. I declined and requested a refund. A chemical smell emanating from the product is a huge red flag and definitely a defective product, on top of the fact that they falsely advertise these shoes. Once I requested a refund "Stacy Quinn" stopped responding.

I tried calling the phone number listed on the website. The number is not valid.

Lost amount: $59.95

Request: Refund

Steer clear of this company.

User's recommendation: Steer Clear of this SCAM Company

View full review
mirtha V Ile

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Dishonest company refusing a full refund even when it was the wrong sandals sent to me..

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Marlow and Quinn - Dishonest company refusing a full refund even when it was the wrong...
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Updated by user May 08, 2026

I used pay pal for the purchase so I contacted them to help me resolve my issue with Marlow and Quinn but after providing them with pictures of the actual length of the shoe and the website size guide the only resolution presented to me was to return the shoes to the Netherlands but that was too expensive so I ask the pay pal representative Jereny to request a us address for the return but after checking on this request a few days later nothing had been noted in the system so I realized that pay pal was not on my side but with the seller. I was pretty upset so I closed my account of 12 yrs. I reported Pay Pal to the BBB for siding with the seller and thus perpetuating the scamming process that Marlow and Quinn carry on.

Updated by user May 01, 2026

Has not been resolved. Marlow and Quinn will refund if I ship it back but the problem is the address is at the Netherlands would cost me $40.20 so that is ridiculous. I need them to give me a usa address which I don't think they are going to do because they know that this tactic of expensive returns will deter people from returning items , therefore will not get money returned.

Original review Apr 16, 2026
3-26-26 bought men's closed toe buckle strap fisherman sandals dark brown 6.5 for $79.95 website says free returns but shipping expense is the customer's responsibility. Received it on 4-7-26 since the sandals were just too big I started emailing Stacey Quinn since 4-8-26 trying to get a refund but I was offered from 10 to 30% and to keep the sandals or to shipp them back to China but It would cost me $70 usps with tracking since Stacey said that it to have a tracking.

I sent pictures of the sandals that had no size markings no where on them except a little round sticker that had 39 printed on the sticker. I have been emailing back and forth with Stacey Quinn but she refuses or ignores my claim that those sandals are way to big to be 6.5. In the website they have a guide chart where a 6.5 would be 9.65 inches foot length so I measured the sandals was 11.0 inches from front to back and sent pictures to Stacey so she could clearly see that I received wrong size sandals but she doesn't acknowledge this and keeps refusing to fully refund my money. I said to her to send me shipping label and I will return them but I shouldn't be responsible for the return expenses since it was their mistake in sending me the wrong size.

Still as of today she still not accepting that they made a mistake.

Website from people like Stacey Quinn should not be in business because bottom line they are scamming the public. All I want is my money return to me.
Loss:
$79
Cons:
  • Not transparent on expensive shipping return
  • Dishonest

Preferred solution: Full refund

User's recommendation: Don't buy from this website.

View full review
1 comment
Guest

Same exact experience! Same "Stacy Quinn".

Phone number on the website does not exist.

SCAM! Steer clear of this company!

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