Awful Customer Experience- not delivering what I paid for

Do not sign up with this company if you are expecting any customer service at all. As a real estate agent you will likely get no to poor leads and it will be a huge undertaking to set up your initial website and get it back should you walk. Pay more and go elsewhere

User's recommendation: Do not Sign up!

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ID
#2503294 Review #2503294 is a subjective opinion of poster.
Location
New York, New York
New Reviewer

Stay Away

They are not honest about what they offer. They do not abide by the terms of the contract. They call and email demanding money is owed to them. They do not honor the agreed upon fees for service. Please do yourself a favor and stay away.
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1 comment
#1847745

They are the worst. Terrible experience.

Leads are garbage. They keep changing the terms of the contract. Won't let you go. Make adjustments and then do not honor them...causing surprise withdrawals on your credit card or bank statement.

I've researched some of the leads and found them to be made up...names like John Doe, Mickey Mouse, etc. If you email customers the emails go directly to spam. It's a terrible CRM. They truly don't care about the real estate agent.

They will cost you thousands for worst quality service in lead generation. Stay Away!!!

ID
#1714840 Review #1714840 is a subjective opinion of poster.
Cons
  • Overpriced
  • Do not honor the agreement
  • Poor leads
Reason of review
Dishonest and do not honor the contract.
Loss
$5760
Preferred solution
Terminate the contract and accept 2 months service fee art 480.00 a month, or a total of 960.00

Marketleader Review

This company is HORRIBLE!!!! They lie and trap you into a contract that you never signed and won't let you out!!! Please stay away from this company!
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ID
#945505 Review #945505 is a subjective opinion of poster.
Location
Lexington, Kentucky

About

Market Leader Terms of Service
PLEASE READ THE FOLLOWING CAREFULLY. THIS IS A LEGALLY BINDING AGREEMENT BETWEEN THE USER OF WEBSITE AS A USER OF THE MARKETLEADER.COM WEBSITE AND RELATED SERVICES ("USER" OR THE USER) AND CONSTELLATION WEB SOLUTIONS, INC. DBA MARKET LEADER, OR AN AFFILIATE THEREOF (COLLECTIVELY, "ML" OR WEBSITE). AND ALL APPLICABLE ML AGREEMENTS, RULES AND POLICIES CONSTITUTE THE "AGREEMENT" BETWEEN THE CLIENT OF MARKET LEADER AND ML REGARDING THE CUSTOMER'S USE OF THE MARKETLEADER.COM WEBSITE ("SITE") AND ATTENDANT SERVICES PROVIDED BY OR ON BEHALF OF ML ("SERVICE"). BY ACCESSING OR USING THE SITE OR SERVICE THE USER OF COMPANY SERVICES AGREE THAT THE CUSTOMER HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS. NOTE THAT, AS DETAILED FURTHER BELOW, DISPUTES ABOUT THIS AGREEMENT OR RELATING TO THE SITE OR SERVICE GENERALLY MUST BE RESOLVED BY BINDING ARBITRATION AND ON AN INDIVIDUAL BASIS ONLY.
To read more: http://www.marketleader.com/terms/
Market Leader Privacy Policy
Website Constellation Web Solutions, Inc. DBA Market Leader ("ML"), have created this privacy statement in order to demonstrate Market Leader's' firm commitment to privacy. This privacy statement discloses the information collection and disclosure practices for Market Leader's' Web sites (the "Sites"). By accessing the Sites, The Client consent to the collection and use of information as described herein. The Company reserve the right to change this privacy statement at any time. If Website make any material changes to Company's privacy statement, The Company will post a new statement on the Sites and update the revision date. Therefore, www.marketleader.com encourage The Client of Market Leader to check the date of Market Leader's' privacy statement whenever The User of Website visit the Sites to see if it has been updated since The User's last visit. When The User register for certain services on the Sites Market Leader may ask The Client of Market Leader to provide personal information.
To read more: http://www.marketleader.com/privacy/
Market Leader FAQ
To read more: http://learn.marketleader.com/display/help/Trending+Support+Topics
Market Leader Pros and Cons

Cons: Poor leads, Overpriced, Do not honor the agreement

Summary

Market Leader specializes in marketing tools development for real estate organizations and agents. The company was founded in 1999. Its headquarters is based in Bellevue, Washington, USA. Market Leader cooperates with real estate agents and teams across the United States and Canada. The company offers the following products: Market Leader Professional, Real Estate Leads, and Market Leader Business Suite. Customers can schedule an online demo to understand products options. Market Leader also provides training including webinars and email templates. Initial consultation is free. There is a Market Leader application for mobile devices with Android and Apple operating systems. The company accepts credit cards.

Market Leader reviews and complaints

Market Leader is ranked 72 out of 653 in Advertising category

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