Market District
Market District Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Market District reviews show a 1.7 star rating from 3 customers, with mostly dissatisfied sentiment. Rating distribution is 100% unfavorable. Pros: scan and go. Cons: unreliable curbside pickup, sold-out items, coupons that won’t process, and requests for refund are common.
Key Takeaways for Future Customers
- Check all groceries and receipts at pickup and before leaving the store.
- Expect potential delays when pursuing a refund and prepare for multiple calls.
Negative Feedback / Risk Areas
- Frequent Market District customer complaints about missing items and incomplete orders.
- Coupons not applied and out-of-stock items cause extra trips and charges.
- High price levels and poor prepared food quality reported.
Positive Feedback
Customers note the convenience of scan and go as a helpful feature.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Market District reviews show a 1.7 star rating from 3 customers, with mostly dissatisfied sentiment. Rating distribution is 100% unfavorable. Pros: scan and go. Cons: unreliable curbside pickup, sold-out items, coupons that won’t process, and requests for refund are common.
Key Takeaways for Future Customers
- Check all groceries and receipts at pickup and before leaving the store.
- Expect potential delays when pursuing a refund and prepare for multiple calls.
Negative Feedback / Risk Areas
- Frequent Market District customer complaints about missing items and incomplete orders.
- Coupons not applied and out-of-stock items cause extra trips and charges.
- High price levels and poor prepared food quality reported.
Positive Feedback
Customers note the convenience of scan and go as a helpful feature.
Cleveland, Ohio
Order pickup
- - 2/3 of my online order were missing.
- - They charged items to my card.
- - Quite a few items were out of stock.
- - Coupons were not applied at checkout.
I placed an online order and picked up the groceries. When I went to put the groceries in the house, I found that 2/3 of my order was missing.
They took the items of my card.
Then I went back to purchase the groceries
Quite a few of the items were out of stock. Then when I was checking out my items I noticed that none of my coupons were applied on these Sherry Maier1960z few
User's recommendation: Check your groceries and receipts before leaving
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing Groceries still haven’t refunded my card
I still havent received the refund for the missing groceries and the gift card/credit I was also promised wasn't even applied to my card until I called today
- Scan and go inside
- Can not trust curbside pickup
Preferred solution: Full refund
User's recommendation: Always double check your charges against what groceries you actually receive. Unfortunately if they don’t match it can take a month waiting and several phone calls and disputed charges.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hudson, Ohio
Order pickup
- - Online pickup order; 2/3 of items were missing.
- - Coupons not applied; missing-item charges removed.
- - Many items were out of stock.
I called twice and spoke with management. I was told that I would receive the refund that had been promised the previous week. I’m three weeks out and still haven’t received a refund
I placed an online order and picked up the groceries. When I went to put the groceries in the house, I found that 2/3 of my order was missing.
They took the items off my card. Then I went back to purchase the groceries.
Quite a few of the items were out of stock. Then when I was checking out my items, I noticed that none of my coupons were applied on these Sherry Maier 1960z few.
Preferred solution: Full refund
User's recommendation: Make sure you check all your groceries at pickup and review your receipt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hudson, Ohio
Missing Groceries
Very upset
2 trips
Incomplete order
Missing coupons: $5.00 off order
$4.00 multiple items by manufacturer
- Sold out items unable to retrieve coupons that will not process
Preferred solution: Full refund
User's recommendation: Make sure you double check all items. Review your receipt and go to customer service before leaving the store.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCOMPLAINT !! COMPLAINT !! COMPLAINT !! COMPLAINT...
- - On 9/19/2023 I bought Chicken Parmasan entree with pasta for $12.49; it was rubber chicken.
- - Issue recurs after fixes; I plan to avoid the store.
COMPLAINT !! COMPLAINT !!
COMPLAINT !! COMPLAINT !! COMPLAINT !! Giant Eagle Market District in Robinson should be embarassed to offer such sub-standard prepared entrees !!
On 9/19/2023 I bought a Chicken Parmasan entree with pasta for $12.49. Less than 2 years ago the same size sold at $9.49 - $9.99 - a whooping price gouge if ever there was one !! They make these with RUBBER CHICKEN !! It was virtually unedible !!
I've returned these in the past for the same reason and usually they fix the problem (for awhile) but it always returns. I'm through with ANYTHING that Giant Eagle prepares on-site. Plus, a lot of their "brand name" products like their PAM knockoff are totally inferior. Their business model is: "Anything to cheat and mislead the customer just so long as there's a profit for us".
IMO, Giant Eagle does not offer good value on pricing throughout this Market District store.
I'm avoiding it like the plague !! .
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