Marion General Hospital Reviews

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Covid

I just wondered why MGH isnt giving Ivermectin to their Covid patients? I have researched this and its 100% effective in treating Covid yet Government wont allow it!
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ID
#3088862 Review #3088862 is a subjective opinion of poster.
Location
Marion, Indiana
Pros
  • Love it
Cons
  • Need to use ivermectin

Unprofessional

Terrible!!! I have never been very impressed with Dr. Nagesh Or Dr. Anjinappa as they are both rude and don't listen to you, they brush off your concerns and make you feel like an idiot for asking. I have been seeing Dr Swan and he is great just busy. Wed when I was in there, I could here someone yelling while I was in the exam room, and then when I came out I realized it was Dr Anjinappa. He was sitting in the middle of the office yelling at the receptionist, in front of everyone, myself included. I couldn't understand what he was yelling about all I could understand was something about she was not to talk to HIS nurses. Last I knew it was a free county. This went on while I was waiting on them to schedule my next appointment, which I am not planning on keeping. So unprofessional!!! She kept trying to explain something, but he wouldn't listen he just kept interrupting and treating her like she was so beneath him, If that would have been me I would have just turned and walked out, he is so incredibly rude. The poor receptionist was in tears, while the entire staff and several patients witnessed this. I counted at least 7 nurses and Dr Swan just standing there witnessing this and not one person, stepping in to her defense or saying you need to keep it down or take it to a private area. I wanted to say something and really wish I would have, but I honestly I wan't sure what he would do. Receptionist don't get enough credit as it is and then to be treated like this was no uncalled for. I have enclosed same comments to several staff at MGH.
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ID
#2153051 Review #2153051 is a subjective opinion of poster.
Location
Franklin, Indiana
Preferred solution
Hold doctors to a higher standard

Finding a doctor.

In feb. of 2017 get a letter saying my PA Michelle mc dowell of America Health Network will no longer accept my ins. Trying to find another dr. Is a nightmare!! The list that the hospital provides is not updated. Most aren't accepting new pts. Especially if you are on Medicare. Please get on updating the list. This is VERY frustrating. Then I think what's the point in having a dr. When it takes so long to get in and if you're admitted to the hospital they don't come there anyway and you see someone who doesn't even know who you are! I worked for years there and have seen healthcare decline rapidly especially with the elderly and low income.
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ID
#1087468 Review #1087468 is a subjective opinion of poster.
Location
Marion, Indiana
Service
Medicare Health Insurance
Reason of review
Not as described/ advertised

Incompetent staff and *** kitchen

When I was taken to dialysis the tech turned my chest pump over and screwed up the reading and after that they took me to have a cat scan and the incompetent staff did the same thing with my chest tube containers. The food at this hospital is not fit for my dogs. My food was burnt, my pork could have been used to repair my shoes and the same for the ham they brought me, I could not tear it with my knife of my hands. If you are not in your room when they take the next meal order then you are screwed. Now the Doctor will not remove my chest tubes until he decides if there is still to much drainage. My question is how the *** can he tell with my *** tank screwed up by your incompetent staff. So I wind up being the one screwed and gives you another reason to keep me in the hospital so you can rob my insurance company. As far as I am concerned this place sucks, the only good part about my stay is most of the nurses are good hard workers
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ID
#876987 Review #876987 is a subjective opinion of poster.
Location
Marion, Ohio
Service
Marion General Hospital Medical Care
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Let the company propose a solution
New Reviewer

Avoid Dr. Muni K Theertham

Complaint about Dr. Muni K Theertham On Friday, August 22, I received a call from Adrienne M Howard, Family Practice/Nurse Practitioner, whom I’d been seeing for medical issues. She is an employee of Marion General Hospital group [MGH]. She said she had just received the results of some tests she had done for me at MGH the day before and that I needed to come to her office immediately to discuss them with her. My wife, Krista, and I went to her office and met with her. Adrienne told us that she “was surprised that I could get out of bed or even put one foot in front of the other” based upon the results. She said that I needed to go to the hospital immediately to receive four units of blood and that she had already set everything up with the hospital; they had the paperwork from her and were waiting for us. She told us where to go in the hospital and to see Gene Brown, who was in charge of this area. So we went straight to MGH. Once there we discovered that he was not there and no one was aware of me or had any paperwork on me at that time. This is when the problems began. We were taken across the hall from where Gene Brown’s office area is into what appeared to be an intake area by a woman who treated us very kindly and professionally. She asked questions and filled out forms. Then we waited until Dr. Theertham arrived. He was very rude and offensive from the moment of arrival and would not listen to what I told him about why I was there and what Adrienne had learned from the tests she had me take and her concern that I had colon cancer. I told him that she had given me some samples of the drug Vimovo for my back pain. He almost yelled at me not to take them, saying that it was the NSAID drugs I was taking, like ibuprofen, which was causing my problems by creating ulcers. He also said that they would be giving me only two units of blood and not the four which Adrienne had ordered. I was about ready to walk out of the hospital then, but did not due to my concern for my health. My wife, who has a PhD and Public Administration and was a graduate level professor in this field that includes public health care and has experience serving on the county board of health for a quite large county, provided the following report of what then occurred. “I remember that, once Greg told him how much ibuprofen he was taking, the Dr. seemed to jump to the conclusion that ulcers caused by the ibuprofen were responsible for Greg’s problem. He declared that to be his diagnosis and that was when he got cavalier and dismissive about anything else we told him. Had he accessed all the tests Adrienne ran and evaluated, he could have limited his diagnosis. Adrienne’s work soundly refuted his superficial conclusion. When Dr. Theertham walked away, I concluded he was going to access Adrienne’s work, test results and notes. He had not taken the time to read them before seeing Greg. I thought he would then come back to meet with us. We discovered, much later, that he had left the hospital for the day. I couldn’t fathom how superficial, cavalier and dismissive he was! His ’examination’ can hardly be dignified with that term! The CT scan, endoscopy and colonoscopy Adrienne ordered and Greg eventually received confirmed multiple serious problems, including colon cancer, which Dr. Theertham totally missed. These tests also found absolutely no signs of any ulcers!” I was then taken to a room to receive the blood. The hospital employees who attended me there were great: Angie – SN, Abi – my RN and Jenn – top RN. In fact, all of the hospital employees I have dealt with over the past two months have been very good, polite and professional. While still receiving the blood, I asked to file a complaint and Betty Guerin – MSN, RN, house supervisor, came to see me. She was wonderful to speak with, but did not have the authority to resolve anything. She did refer me to Randy Diffenbaugh – patient representative, who was not there and would not return until Monday. I contacted him then and voiced my complaint. He seemed to be understanding on the phone and promised he would look into my complaint and discuss it with Dr. Arun Tewari – hospital program director. I did not hear back from either of them personally, just received a form letter from Randy stating: “Our goal at MGH is 100% customer satisfaction.” To my surprise I later received a bill from the hospital for $281.00 for Dr. Theertham’s bad five minutes of service to me. I then called Randy back to complain about this and requested a formal investigation. I later received a letter from Randy stating that Dr. Tewari – hospitalist program director, had conducted an investigation and met with Dr. Theertham to discuss “how his behavior was perceived by both you and your wife”. Followed by “After careful review, Dr. Tewari felt the related charges resulting from the services Dr. Theertham provided were appropriate.” We find that not only is MDH’s goal of 100% customer satisfaction an absolute farce, but that this whole issue has not been handled professionally! Randy did inform me that Dr. Theertham is part of a contracted staff, like Emergency Room staff, and that only they get to visit patients while in the hospital. Therefore, Adrienne, although being an MGH employee and my healthcare provider, was not allowed to visit me. This policy was set up for the purpose of efficiency. The contracted staff rotates and a patient would not necessarily see the same doctor during a stay in the hospital. This may be efficient for the hospital, but is not in the patient’s best interests, especially when the staff doctor does not even consult with the patient’s care provider’s records! We strongly recommend avoiding Marion General Hospital, based upon our experiences!
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ID
#550099 Review #550099 is a subjective opinion of poster.
Location
Marion, Indiana
Reason of review
Poor customer service
Loss
$281
Preferred solution
Full refund

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