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1.5 Based on 78 reviews
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  • Customers like
    • Easy to get loan to suck you in 3
    • Customer service 2
    • Yes 1
  • Customers don't like
    • Poor customer service 8
    • Fraudulent practices 5
    • Quality 5

I wont go into too much detail but i do have a motorcycle loan from them and they did some real shady business ethics. Lets just say i got talked into refinancing my loan and was offered extra cash, it sounded good at the time. I only had like another 16 months left on my current loan. They ended up increasing my interest rate and motnhly payment as well as pushing my loan payoff back by amother 12 months. Not a happy customer!!! Dont get pulled... Read more

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I had a truck financed thru a lot finance deal, was the 3 rd time,always had good experience with them, on my last truck, mariner called me multiple times begging me to let them buy the loan, thier pitch was it would help my credit, i told them no, 3 diff times, next thing i know is i get a payment book saying i know owed them, and payment much higher, every call was a lie, wanting me to come fill out application to move to them, but they did it... Read more

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I paid off my loan more than 6 weeks ago and they have not sent me the lien release for the cars I used as collaterals. I phoned and was informed their policy is to wait 30 days after the loan is paid off. I was informed they mailed it out last week (I had to request this) which is an outright lie as I would have received it by now. Mariner Finance is interfering with my ability to sell my car due to the lien release issue. Iam quite... Read more

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Unable to pay online, very frustrating.

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I was online perusing loan companies who might lend me, who has poor credit, a loan so that I could consolidate all of my credit cards. I found this company, which was purported to accept the kind of credit score that I have. I had entered all the required information and was in the process of pressing the button to submit the loan request, when I decided to review the company before I hit send. Despite all the spelling and grammatical... Read more

Was this review helpful? 5 3

I know at times we reach out for financial help hoping it can help us In the moment, which it does usually. Issue is, the loan is not for the amount they initially offered, huge amounts of personal information is needed, end up paying double of what you applied for and is very misleading. Don't fall for it. Do not cash that check! You will end up in more debit. They cannot help you. A small loan sounds easy to pay off but is not. Also, ... Read more

Was this review helpful? 7 1

I've done business with Mariner for aprox. 7yrs. They have always treated me with respect. I started in Missouri with Security Finance when I moved back home they changed to Sunbelt then to Mariner. You have to make your payments its not free. I have listen to them asking over and over for aperson to make their payment. Its not grant or free money.

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They do not return your call but can call you constantly

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Due to a serious illness, I feel behind in my payments. I stayed in constant communication with this company and did pay less than the monthly payments. I spoke with Dave the manager and he told me he was trying to keep this from going to their legal department. I sent what I could. One Sunday afternoon, there was a knock on my door and I was served papers as I was being sued by this company. I am working on paying them off regardless of... Read more

Was this review helpful? 4 5

time consuming and bad service

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