Addisen Lsg

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Verified Reviewer
| map-marker Lehigh Acres, Florida

I haven’t have a answer on my order i made o on January 2 very disappointed with this service q d company

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Marine Layer - I haven’t have a answer on my order i made o on January 2 very disappointed with...
Worst cant talk to nobody I feel like they stole my money I work so hard for you can only talk to a answer machine
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User's recommendation: Don’t ever buy from this scam company you can’ even talk to a Pearson for questions

Horacio Iez

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Mission Viejo, California

Sent me wrong size

Marine Layer - Sent me wrong size
I ordered Saturday Beach Pant in Sand size large. Received a size small. Like the pants but will not work in this size.
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Anonymous
map-marker Youngsville, Louisiana

Return

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I have been trying to gain info/tools that would enable me to return a gift item purchased for Christmas. The item arrived with only a receipt enclosed and no return label. How am I to acquire what I need to return this item?
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Anonymous
map-marker Youngsville, Louisiana

Return

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Waiting for more info/material to complete my return. So far, no rating or recommendations. Will assess when process complete.
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Anonymous
map-marker Greenville, South Carolina

Order

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I can't underestimate the disappointment I have that the coat I ordered for my daughter back in November didn't get here before Christmas, even though the website said it would. Having said that, it's very lovely and she's keeping it despite the late arrival.
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Anonymous
map-marker New York, New York

Marine Layer is Quick to Take Your Money, Never Issues Credit!

Though the process to return an item is quite streamlined (and free), my issue is with the long lead time that it takes to receive a refund. Marine Layer received my item back on September 30, and has yet to process my refund. When I emailed their customer service they claimed it typically took 10 days (not including the 3-5 days it takes to show on your credit card)!!! They also brag that it's one of the "shortest refund lead times in retail!" Um, I've NEVER had a company take TWO FULL WEEKS to issue a credit for an item that has been received in their warehouse. Unacceptable particularly at this price point and makes me think they are trying to make their monthly numbers look as high as possible. Will never shop here again!
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Reason of review:
Return, Exchange or Cancellation Policy

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