Deborah H Lyp

Card declined for dating service

I tried to use my debit card for a dating site, and it was declined for not enough funds, that cant be true. Please help me to resolve this situation, Im trying to pay my bills, which is very important.

Im guessing my card has been blocked to protect me from Fraud. Please take lock off cus I spoke to someone and Im safe nothing was charged.

Please help me ASAP. Thank you

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Preferred solution: My debit card was declined for insufficient funds, when I know that’s not true. I’m guessing my card decline was to protect me. I need to pay my bills. Please Help!! Thank you

Traivon Wvi

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Verified Reviewer
| map-marker Greenville, North Carolina

Speak to loan department

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I did not receive a payment schedule via email or mail. My payment was on time but I had to call to get the information.

I think that the company is reputable, but that information should be sent out within 2 weeks. When I asked for the information, the representative was rather pushy as if I wasn't telling the truth. I called well ahead of schedule and had nothing to lie about.

I only wanted to pay my bill. Maybe she was having a bad day.

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Jacquez Xug

Terrible customer service after hours

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There is not one person to speak with if you have any issue after hours. Our account became locked because of an e-mail issue-which is a question to us as nothing has changed and they had the correct e-mail.

Bottom line- we could not access our account to monitor or move money- could not get anyone to help us as they are closed. I guess if you are an employee- that is great. If you are a customer- inexcusable. Not the first time needed assistance "after hours"- don't much care for this credit union.

The ever increasing use of machines instead of people is very sad. I think we are eliminating jobs and making our banking less and less personal.

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Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

map-marker Jacksonville, North Carolina

Marine Federal Credit Union - Review in Banks category

Lorie Hartley why are you such a miserable, miserable, miserable person even though you think you are wonderful? Braggarts are you...

:-( If I ever stand near you belittling a Walmart cashier again (who doesn't smile and say hi to you after being on their feet for probably 7+ hours that day) I will not be your husband and walk away embarrassed... however I will snarl at you as disrespectfully as you deserve you evil, evil person.

Who do you think you are???? You have a black soul.

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Anthony Robinson

Don't bank with Marine Federal Credit Union (MFCU)

I obtained a Marine Federal Credit Union checking account as a backup account for its convenience while serving as an active duty Marine on Quantico, VA. After I retired from the Marine Corps, I was laid off from my job and was forced to live soely off of my military pension for eleven months. During this time, I overdrew my account by 55 cents purchasing gasoline. MFCU slapped me with a $27.50 overdraft fee. When I asked them if they could waive the fee due to my fixed income situation, they refused stating that "if we did that for you then we would have to do it for everybody."

So, I informed MFCU that I would not be able to pay it until the 1st of the month when I receive my retirement. Apparently, they couldn't wait. As I sent in the payment, they charged off the account shortly after I spoke to the representative. They received their $28.05 a few days later. Even though I was unemployed, I managed to keep my credit clean except for this negative entry. Though I have sent several letters requesting that they overlook the 55 cent mistake, they are content with marring my credit for 7 years as if $27.50 from an unemployed veteran wasn't enough.

Until my seven years is up and probably many mor thereafter, I will continue to warn people away from MFCU. I have never had this problem with Navy Federal Credit Union or USAA. The morale of the story is, "Don't bank with MarineFederal Credit Union."

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