Marika
Marika Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marika has 3.8 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Marika has high quality merchandise - Give them a try! (but be prepared to chat with a robot if you need to reach them!)", "Hopefully Marika’s customer service number works!", "need help you can always call costumer services and they will fix the problem", "I will not recommend based on difficulty to return an item.", "Great customer service".
Review authors value the most Website and Customer service. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marika has 3.8 star rating based on 8 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Marika has high quality merchandise - Give them a try! (but be prepared to chat with a robot if you need to reach them!)", "Hopefully Marika’s customer service number works!", "need help you can always call costumer services and they will fix the problem", "I will not recommend based on difficulty to return an item.", "Great customer service".
Review authors value the most Website and Customer service. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order - All Ok
I was trying to reach a "live" person because my credit card had been charged, and I had recv'd a confirmation email. Tried 3 times, 3 times line dropped without anyone one the other end, but a "chat bot" kept wanted me to ask IT my question. (I hate those things!) Long story short, finally typed my issue, and to my surprise, within seconds had my issue resolved - I got by order confirmation!
User's recommendation: Marika has high quality merchandise - Give them a try! (but be prepared to chat with a robot if you need to reach them!)
Customer Service
No one ever answers the phone. I had an 3 exchanges and they send u to shop for what u need and its regular price and it comes out of ur store credit so u dont get to pick ur 3 exchanges bc ur one EXACT change cost the whole price of ur 3 items.
Ive been using Markus for yrs and it was never like this.
I will be looking elsewhere bc no help when needed and becoming a rip off. Its not right.
Exchange /return
I ordered four pair of pants, one large, three medium. The mediums are a little small.
I need to exchange for larges or even in a different color. How do I go about doing that?
Tired of being ignored?
Start a collective complaint today and gather other consumers facing the same issue with a company. By collecting 20 signatures, you can raise awareness, and your complaint will be sent directly to the company.
Nashville, Tennessee
Customer Service Phone number did not work
The emails sent were somewhat effective but did not answer all my questions about possibly exchanging and returning items. I wanted info on size availability and the email said shed get back to me but never did! I also had concerns about my return as I completed the return form but then decided to keep most of the items and I did not know how to correct the return form..never responded or never got resolved.
User's recommendation: Hopefully Marika’s customer service number works!!
Fort Thomas, Kentucky
Great customer service. i love your products.
i wanted to exchange cece romper for a medium and they are out of stock so i couldn't exchange the romper . i was not able to send it back because it was a discontinued item .
so i received a $10.00 voucher for my next purchase for being a loyal customer. I was happy with the offer
User's recommendation: need help you can always call costumer services and they will fix the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I am not happy that I cannot return item.
I need to return an item and I keep getting a message saying this item does not qualify for return. You are about to lose me as a customer after many years of loyalty. I have never returned anything!
User's recommendation: I will not recommend based on difficulty to return an item.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy Apt. # was left off my shipping address's
I need my Apartment # to be added to the shipping label or Ill never get my order.
My FULL address is:
Debbie Shupe
4451 S Muirfield Drive Apt. 11
Salt Lake City, UT. 84124
Thank you, please confirm this has been accomplished.
Preferred solution: The FULL address added to shipping label please.
Cross River, New York
Have not heard back from Marika regarding a replacement
I asked for a replacement because I was sent mid calf capris which are yoga capris. I ordered(and was pictured) a plain finished Capri.
They sent the wrong Capri and I asked for a replacement. I have not heard for them. I want a Capri in an XL with a plain finished edge. I had ordered it in ombre blue but will take any color, black navy or gray.
I will gladly send the incorrect pair back to Marika if they send me a return envelope. Denise Matatia.
I already sent your representative pictures of the capris and the info that she requested. Her name was Angela and she documented everything including my order number.
Cross River, New York
I want to rate the company as I did finally speak to Angela today and she was able to resolve my problem.
No complaint. Problem was resolved today with Angela. She afforded me a gift voucher to purchase other leggings.
User's recommendation: Great customer service
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