MARIEMUR
MARIEMUR Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MARIEMUR has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied. Recent recommendation states: Do not recommend horrible customer service. Reviews cite high price levels and issues with Discounts and Special Offers.
Positive Feedback
Limited praise; no positive experiences noted in available MARIEMUR reviews.
Negative Feedback / Risk Areas
- Severe shipping delays and tracking failures reported.
- Unhelpful customer service replies and inadequate compensation offers.
- Returns rejected despite expectations and denied refunds causing MARIEMUR customer complaints.
- Perceived high prices versus service quality.
Key Takeaways for Future Customers
- Expect possible long delivery times and check tracking before purchase.
- Keep documentation if seeking refunds or returns.
- Consider alternative lingerie brands with better customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
MARIEMUR has a 1.0 star rating from 1 customer review and consumers are mostly dissatisfied. Recent recommendation states: Do not recommend horrible customer service. Reviews cite high price levels and issues with Discounts and Special Offers.
Positive Feedback
Limited praise; no positive experiences noted in available MARIEMUR reviews.
Negative Feedback / Risk Areas
- Severe shipping delays and tracking failures reported.
- Unhelpful customer service replies and inadequate compensation offers.
- Returns rejected despite expectations and denied refunds causing MARIEMUR customer complaints.
- Perceived high prices versus service quality.
Key Takeaways for Future Customers
- Expect possible long delivery times and check tracking before purchase.
- Keep documentation if seeking refunds or returns.
- Consider alternative lingerie brands with better customer service.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
COMPLETE DISASTER - 33 DAYS AND STILL WAITING
- - Order May 29; 33 days later not delivered; tracking idle since Jun 26; 8-10d promise not met; shipping 121; wants refund; still waiting.
I'm writing this review on July 1st, 33 days after placing my order on May 29th.
MARIEMUR promised 8-10 business days delivery. We're now at 24 business days and I still don't have my package.
This is beyond unacceptable for any brand, let alone one calling itself "luxury."
The timeline speaks for itself and it's absolutely shocking. It took them 11 days just to create a shipping label. ELEVEN DAYS. Then another 8 days to actually get the package to the shipping facility.
That's 19 days just to get my order out their door. The tracking went dark on June 26th and hasn't moved since. When I contacted support, I got the usual copy-paste responses about how "the carrier is slow" and "please be patient." This isn't a carrier issue - this is MARIEMUR's complete failure to manage their logistics. I paid 121 in shipping costs for this nightmare.
Customer service is absolutely useless.
They offered me a $40 gift card as compensation, which is insulting. I don't want credit to shop with a company that can't deliver what they promise. I want my money back. When you advertise 8-10 business days and take over a month, that's false advertising.
For context, I regularly order from actual luxury lingerie brands like Honey Birdette, Fleur du Mal, Anoeses, and others. None of them have ever taken more than 2 weeks to deliver internationally. MARIEMUR is in a league of their own when it comes to poor service.
Save yourself the headache and order literally anywhere else.
There are dozens of better lingerie brands that actually know how to run a business in 2025. MARIEMUR is amateur hour disguised as luxury, and their shipping process proves it.
Still waiting as I write this review...
Preferred solution: Full refund
Bloomfield, New Jersey
Customer Service
- - Ordered Monte Leather bra and crotchless panties in two sizes.
- - Tried both tops; fit wasn't as expected and returns were rejected.
Ordered MONTE LEATHER BRA & CROTCHLESS PANTIES SET in two sizes because the tops looked awkward. Tried on each top and fit was not as expected, submitted a return request for both tops and bottoms.
Rejected my return stating it's not returnable, this does not state this in their policy. I had been a long time client however this severed the relationship, I would never buy from this company again and would defiantly not recommend them to anyone I know.
User's recommendation: Do not recommend horrible customer service
Companies Similar to MARIEMUR
La Perla
“Yes we have not respond to my emails. The manager have not returned my call. They just are not returning...“
Honey Birdette
“Incredible service. Great product. Love this brand. Feels really high quality and cant get product like...“
Anya Lust
Blush Lingerie
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Contact your credit card company to intervene on your behalf
Account mein withdraw nahin h* kaise ahonge