
Marenas Beach Resort
Marenas Beach Resort Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marenas Beach Resort has 3.7 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If your going to make a change do it 3 days prior but I’m the case we lapse a loved one and only wanted to switch to a 1 bedroom not 2 they blew us off".
Review authors value the most Billing Practices and Customer service. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marenas Beach Resort has 3.7 star rating based on 1 customer review. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "If your going to make a change do it 3 days prior but I’m the case we lapse a loved one and only wanted to switch to a 1 bedroom not 2 they blew us off".
Review authors value the most Billing Practices and Customer service. Consumers are not pleased with Exchange, Refund and Cancellation Policy. The price level of this organization is low according to consumer reviews.
Switch room to a 1 bedroom ocean front view
My wife was coming with my daughter but her uncle died last night and wont be coming. I don't need a 2 bedroom anymore. I would like to switch to 1 bedroom with ocean view preferably if not another room would work with a city view
User's recommendation: If your going to make a change do it 3 days prior but I’m the case we lapse a loved one and only wanted to switch to a 1 bedroom not 2 they blew us off
How can I get a refund!!!!!
This was not the experience my family & I anticipated. We booked a two bedroom suite and had no idea there would be a door and hallway separating us from our kids!
We have always stayed in an apartment-style resort where everyone was in the same unit in separate bedrooms and this was not the case! In addition to that the AC was not working properly. I contacted the front desk and the sent Edgar and Diego up to service the unit but it still was not functioning properly so it was very warm at night time in this Miami heat! Then there was the hour wait for food via room service and they never had wash cloths so we had to bathe with hand towels!
It was the worst! Nothing was done to accommodate us and we are very upset!
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