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Marcum Technologies

Marcum Technologies

marcumtech.com
What is your customer experience with Marcum Technologies?

Marcum Technologies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Marcum Technologies has a 2.4 star rating from 4 reviews with mostly dissatisfied customers and a 75% unfavorable rating share; common sentiment is negative and recent Marcum Technologies reviews warn against purchase.

Key Takeaways for Future Customers

  • Expect customer service delays and slow responses when filing warranty claims.
  • Watch for camera defects like water intrusion and battery or screen failures.
  • Request clear refund or replacement policies before purchasing.

Negative Feedback / Risk Areas

  • Recurring customer complaints about water inside the lens and poor waterproofing.
  • Reports of battery failure, flickering screens, and difficulty reaching support.
  • Refunds and warranty resolutions are slow or unresolved.

Positive Feedback

Reviewers note good picture quality and value discounts on the website.

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Media from reviews

Marcum Technologies - Piece of *** camera
Marcum Technologies - Marcum camera
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Show reviews that mention
camera batteries marcum marcum camera keeps flashing kurtjenniges batt screen issues underwater
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Austin R Vez

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Minneapolis, Minnesota

Piece of *** camera

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AI Highlights
  • - Water in lens; asks for no-cost replacement.
  • - Replacement part is $200; new camera is $350.
  • - VEX camera used 13 years; four contact attempts.
Marcum Technologies - Piece of *** camera

My camera had got water in the lens and want a replacement at no cost as For one a camera should not be $200 to replace the part when you can buy a new one for 350 and not only that its supposed to be waterproof so how is water getting in there? Ive had a vex camera for 13 years and still going strong and yours couldnt even last five years pretty pathetic and hoping you can make this right but this is gonna be the fourth time trying to get a hold of someone.

Loss:
$350
Pros:
  • Good picture quality
Cons:
  • Camera gets water inside the lens

Preferred solution: A new camera cord as it got water in

User's recommendation: Do not buy

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Kurt J Qva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Camera is junk

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AI Highlights
  • - Requests refund or a replacement camera.
  • - They say they tried three charged batteries.
  • - Support asked to ensure batteries are at least 9.0 volts.

Refund customer or send them a new Camera. I sent a message the first time explaining I tried 3 different batteries fully charged and they send back telling me to make sure my batteries are at least 9.0 volts I was pretty clear of that from the start

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Anonymous
map-marker Alexandria, Minnesota

Dissatisfied

AI Highlights
  • - Bought Marcum Quest Feb 25, 2024.
  • - Battery failed after 2 weeks; replaced.
  • - Flickering started after 2 months; cost about $600 with warranty.

I am very disappointed in buying the Marcum Quest Camera bought it last Feb 25 2024 used it 2 weeks then in November go to use it and the battery is shot it was replaced used the camera for 2 more months and now camera started flickering paid almost $600 for this camera and now don't have one to use while there trying to fix it under warranty its a poor made camera if it doesn't even last 1 year

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Kurt J Qva

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Marcum camera

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AI Highlights
  • - Marcum underwater camera 850013****85 x 1 has issues; screen flashes.
  • - Battery is good; tried other batteries; needs a callback.
Marcum Technologies - Marcum camera
Contains 1 confidential file for company representatives

I called a week ago letting you know my issues with my marcum camera and haven't heard from ya. I have a marcum underwater camera 850013****85 x 1 and the screen on the camera keeps flashing on and off batt is good tried a couple of other batteries to make sure bu still keeps flashing can you call me to resoule this problem 507-829-**** Thanks Kurtjenniges

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Lance T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Hope, Minnesota

Ignored

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I contacted the company via email about an issue. I received an email stating that I should expect a response in 24 hours. It has been 115 hours.

Loss:
$400

Preferred solution: Full refund

User's recommendation: I do not recommend

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