Marc Fisher
Marc Fisher Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marc Fisher has 2.8 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Beautiful shoes, Quality shows.
Cons: Delayed delivery for no reason, Less than adequate customer service policies.Recent recommendations regarding this business are as follows: "Cannot tell other folks what to do, but I will not purchase MF again online.", "Not unless they resolve the problem. They have quality shoes.", "Just make sure you follow up", "I would recommend your customer service. They are extremely helpful.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Marc Fisher has 2.8 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Beautiful shoes, Quality shows.
Cons: Delayed delivery for no reason, Less than adequate customer service policies.Recent recommendations regarding this business are as follows: "Cannot tell other folks what to do, but I will not purchase MF again online.", "Not unless they resolve the problem. They have quality shoes.", "Just make sure you follow up", "I would recommend your customer service. They are extremely helpful.".
Review authors value the most Website and Diversity of Products or Services. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Defective product
Beautiful product, but the metal studs pop off easily. I have worn them a maximum of 8-10 times due to the shoes being suede, and it has been extremely rainy where I reside.
If the customer service process flowed seamlessly, that would be great, and there would be no irritation on my part. Not the case with MF's customer service. It requires a 39-minute phone call, two emails, and a trip to the UPS store. Once the shoes are scanned by UPS, I will receive a gift card via email and have to order again to receive a replacement.
I have obviously been spoiled by other companies that readily send a replacement, recognizing it is their product that has caused the issue. Also, the shoes cannot be repaired, as they do not have extra metal studs available. So why not recommend I donate them to a local charity? Please keep in mind, I had to also send two pictures of the shoes via email while on the phone with their customer service team member to even be considered for a return option.
I will not make the MF mistake again.
P.S. Within 14 days of ordering the shoes, they went on sale. I contacted customer service and requested a price adjustment.
NOPE! I would have to return and reorder to receive the sale price.
Not worth the hassle. Thank goodness for companies like Anthropologie.
- Beautiful shoes
- Less than adequate customer service policies
User's recommendation: Cannot tell other folks what to do, but I will not purchase MF again online.
Exchange
I did order wrong Shoe Size and i would like to exchange for the right size if possible instead od of return
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Order
No communication with MF. Seems like they could care less for a customer like me.
Company fixed the issue and I have been provided with product replacement.
No help
Its been two weeks since I ordered boots that i was to wear on New Years. I had two orders, one of them was delivered in time(btw this was the second order two orders) arrived first.
My boots still not here, customer service pretty much offered no help.
They gave me the excuse that they ran out of the shoe. Charged my card immediately still no shoes.
- Quality shows
- Delayed delivery for no reason
User's recommendation: Not unless they resolve the problem. They have quality shoes.
Benton, Arkansas
Shoes
Made a purchase and the shoes were defective. Contacted them a month ago.
No one had responded to my issue. Customer service said this morning that the issue would be escalated.
User's recommendation: Just make sure you follow up
Millersville, Maryland
Responding to your request regarding a delivery mistake
Call regarding two wrong size Emove sneakers that were delivered. I had to order a third pair and was helped by a woman name Leslie.
She was very helpful and I hope that my third order will be the correct one. I have never had this experience before and hope never to have it again.
I have been buying Easy Spirit shoes or sneakers for several years and love them. Thank you for your help and kindness.
User's recommendation: I would recommend your customer service. They are extremely helpful.
Companies Similar to Marc Fisher
public desire us
Franco Sarto
“I have two pair of defective shoes that I brought from your company, the shoes are peeling inside the...“
Sam Edelman
“I think it has been a little slow. There is a time limit for returns or exchanges. I am hoping for this...“
Schutz
“I have problem with my order for #115**** I dont receive nothing yet from 29/05 Whats the problem?...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.