Resolved
Tabitha N Est

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| map-marker Raleigh, North Carolina

Resolved: Order

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Marc Fisher - Order
Updated by user Jan 02, 2024

Company fixed the issue and I have been provided with product replacement.

Updated by user Jan 02, 2024

No communication with MF. Seems like they could care less for a customer like me.

Updated by user Jan 02, 2024

No help

Original review Jan 02, 2024
Its been two weeks since I ordered boots that i was to wear on New Years. I had two orders, one of them was delivered in time(btw this was the second order two orders) arrived first. My boots still not here, customer service pretty much offered no help. They gave me the excuse that they ran out of the shoe. Charged my card immediately still no shoes.
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Pros:
  • Quality shows
Cons:
  • Delayed delivery for no reason

User's recommendation: Not unless they resolve the problem. They have quality shoes.

Anonymous
map-marker Benton, Arkansas

Shoes

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Made a purchase and the shoes were defective. Contacted them a month ago. No one had responded to my issue. Customer service said this morning that the issue would be escalated.
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User's recommendation: Just make sure you follow up

Anonymous
map-marker Millersville, Maryland

Responding to your request regarding a delivery mistake

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Call regarding two wrong size Emove sneakers that were delivered. I had to order a third pair and was helped by a woman name Leslie. She was very helpful and I hope that my third order will be the correct one. I have never had this experience before and hope never to have it again. I have been buying Easy Spirit shoes or sneakers for several years and love them. Thank you for your help and kindness.
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User's recommendation: I would recommend your customer service. They are extremely helpful.

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