Marburger Chrysler Dodge Jeep Ram

Marburger Chrysler Dodge Jeep Ram

0:30

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Marburger Chrysler Dodge Jeep Ram

3.7

(403)

Jeep dealer in Shelby, North CarolinaClosed

OVERVIEW

VEHICLES

UPDATES

REVIEWS

PHOTOS

ABOUT

Google review summary

5

4

3

2

1

3.7

(403)

Reviews

Allsales manager

18

finance

15

drive

14

door

11

+6

Sort by

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Newest

Highest

Lowest

Debbie S

2 hours ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it More

Joshua

5 reviews·14 photos

7 months ago

The most relaxed and easy buying experience I have ever had. Damian, the General Sales Manager is great. Easily the best dealership in the Charlotte area. Will always give your team a call if I am in the need of a truck. Thank you, was a pleasure(honestly was). I love my snow white RAM 1500 Limited!

Photo 1 in review by Joshua Photo 2 in review by Joshua

Photo 3 in review by Joshua Photo 4 in review by Joshua

1

bruce jennings

1 review·1 photo

8 months ago

Wow! Best experience at a dealership buying a Jeep Cherokee for my daughter. From first call talking to Brenda and deal with sales man Travis and sales manager Zach it was a smooth purchase never felt pressured or tricked in any way all More

Photo 1 in review by bruce jennings

Cathy Adams

Local Guide·122 reviews·77 photos

2 months ago

If I could leave a 10+ review, I would give them all to two of the Service Men one name Riley he works the service desk and Austin the Service tech! These two gentlemen came to my rescue after I left work and had an awful noise in my tire, More

Photo 1 in review by Cathy Adams

1

Debbie S

2 hours ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it home , a week later they were asking for documents that should have been asked for the day I was there..Then they started sending me text threats about bringing the truck back to them or pay cash. So I went ahead and paid cash. We had a vacation planned 2 days later and drove the truck to pick up a few things and it broke down on us (only had it less than 30 days). I had to get it towed. Long story short, it was the transmission and they said it needs a new or rebuilt one but they will not pay for it!! The service department said they would do the service at their cost of $7900 but we would have to pay for it! I couldn't believe what was going on. They wouldn't even pay half... sooo I had to get it towed (at my expense and that's another scam by them) to a local shop in my area and got it done for $ 4000. The owner (KC)GM would not get on the phone with me at all and the salesman AJ is right along with him telling me i need to talk with service manager. Giving a car dealership that much cash, you would think they would stand behind what they sell but...think again..They never offered us a rental car and wouldn't even pay for the towing...I'm sorry and I know this is a long review but I hadle know what kind of trash they are dealing with...I hope they read this and remember that you will get what you deserve..Karma is a ***

View all

Marburger Chrysler Dodge Jeep Ram

3.7

(403)

Jeep dealer in Shelby, North CarolinaClosed

OVERVIEW

VEHICLES

UPDATES

REVIEWS

PHOTOS

ABOUT

Google review summary

5

4

3

2

1

3.7

(403)

Reviews

Allsales manager

18

finance

15

drive

14

door

11

+6

Sort by

Most relevant

Newest

Highest

Lowest

Debbie S

2 hours ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it More

Joshua

5 reviews·14 photos

7 months ago

The most relaxed and easy buying experience I have ever had. Damian, the General Sales Manager is great. Easily the best dealership in the Charlotte area. Will always give your team a call if I am in the need of a truck. Thank you, was a pleasure(honestly was). I love my snow white RAM 1500 Limited!

Photo 1 in review by Joshua Photo 2 in review by Joshua

Photo 3 in review by Joshua Photo 4 in review by Joshua

1

bruce jennings

1 review·1 photo

8 months ago

Wow! Best experience at a dealership buying a Jeep Cherokee for my daughter. From first call talking to Brenda and deal with sales man Travis and sales manager Zach it was a smooth purchase never felt pressured or tricked in any way all More

Photo 1 in review by bruce jennings

Cathy Adams

Local Guide·122 reviews·77 photos

2 months ago

If I could leave a 10+ review, I would give them all to two of the Service Men one name Riley he works the service desk and Austin the Service tech! These two gentlemen came to my rescue after I left work and had an awful noise in my tire, More

Photo 1 in review by Cathy Adams

1

Debbie S

2 hours ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it home , a week later they were asking for documents that should have been asked for the day I was there..Then they started sending me text threats about bringing the truck back to them or pay cash. So I went ahead and paid cash. We had a vacation planned 2 days later and drove the truck to pick up a few things and it broke down on us (only had it less than 30 days). I had to get it towed. Long story short, it was the transmission and they said it needs a new or rebuilt one but they will not pay for it!! The service department said they would do the service at their cost of $7900 but we would have to pay for it! I couldn't believe what was going on. They wouldn't even pay half... sooo I had to get it towed (at my expense and that's another scam by them) to a local shop in my area and got it done for $ 4000. The owner (KC)GM would not get on the phone with me at all and the salesman AJ is right along with him telling me i need to talk with service manager. Giving a car dealership that much cash, you would think they would stand behind what they sell but...think again..They never offered us a rental car and wouldn't even pay for the towing...I'm sorry and I know this is a long review but I had to let the people know what kind of trash they are dealing with...I hope they read this and remember that you will get your day, and just know that karma is a ***

Marburger Chrysler Dodge Jeep Ram

0:30

View all

Marburger Chrysler Dodge Jeep Ram

3.7

(403)

Jeep dealer in Shelby, North CarolinaClosed

OVERVIEW

VEHICLES

UPDATES

REVIEWS

PHOTOS

ABOUT

Google review summary

5

4

3

2

1

3.7

(403)

Reviews

Allsales manager

18

finance

15

drive

14

door

11

+6

Sort by

Most relevant

Newest

Highest

Lowest

Debbie S

2 hours ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it More

Joshua

5 reviews·14 photos

7 months ago

The most relaxed and easy buying experience I have ever had. Damian, the General Sales Manager is great. Easily the best dealership in the Charlotte area. Will always give your team a call if I am in the need of a truck. Thank you, was a pleasure(honestly was). I love my snow white RAM 1500 Limited!

Photo 1 in review by Joshua Photo 2 in review by Joshua

Photo 3 in review by Joshua Photo 4 in review by Joshua

1

bruce jennings

1 review·1 photo

8 months ago

Wow! Best experience at a dealership buying a Jeep Cherokee for my daughter. From first call talking to Brenda and deal with sales man Travis and sales manager Zach it was a smooth purchase never felt pressured or tricked in any way all More

Photo 1 in review by bruce jennings

Cathy Adams

Local Guide·122 reviews·77 photos

2 months ago

If I could leave a 10+ review, I would give them all to two of the Service Men one name Riley he works the service desk and Austin the Service tech! These two gentlemen came to my rescue after I left work and had an awful noise in my tire, More

Photo 1 in review by Cathy Adams

1

Debbie S

2 hours ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it home , a week later they were asking for documents that should have been asked for the day I was there..Then they started sending me text threats about bringing the truck back to them or pay cash. So I went ahead and paid cash. We had a vacation planned 2 days later and drove the truck to pick up a few things and it broke down on us (only had it less than 30 days). I had to get it towed. Long story short, it was the transmission and they said it needs a new or rebuilt one but they will not pay for it!! The service department said they would do the service at their cost of $7900 but we would have to pay for it! I couldn't believe what was going on. They wouldn't even pay half... sooo I had to get it towed (at my expense and that's another scam by them) to a local shop in my area and got it done for $ 4000. The owner (KC)GM would not get on the phone with me at all and the salesman AJ is right along with him telling me i need to talk with service manager. Giving a car dealership that much cash, you would think they would stand behind what they sell but...think again..They never offered us a rental car and wouldn't even pay for the towing...I'm sorry and I know this is a long review but I had to let the people know what kind of trash they are dealing with...I hope they read this and remember that you will get your day, and just know that karma is a ***

View all

Marburger Chrysler Dodge Jeep Ram

3.7

(403)

Jeep dealer in Shelby, North CarolinaClosed

OVERVIEW

VEHICLES

UPDATES

REVIEWS

PHOTOS

ABOUT

Reviews from the web

DealerRater

2.7/5

41 reviews

Kelley Blue Book

3.9/5

513 reviews

CarGurus

3.3/5

49 reviews

Google review summary

5

4

3

2

1

3.7

(403)

Reviews

Allsales manager

18

finance

15

drive

14

door

11

+6

Sort by

Most relevant

Newest

Highest

Lowest

Debbie S

an hour ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it More

Joshua

5 reviews·14 photos

7 months ago

The most relaxed and easy buying experience I have ever had. Damian, the General Sales Manager is great. Easily the best dealership in the Charlotte area. Will always give your team a call if I am in the need of a truck. Thank you, was a pleasure(honestly was). I love my snow white RAM 1500 Limited!

Photo 1 in review by Joshua Photo 2 in review by Joshua

Photo 3 in review by Joshua Photo 4 in review by Joshua

1

bruce jennings

1 review·1 photo

8 months ago

Wow! Best experience at a dealership buying a Jeep Cherokee for my daughter. From first call talking to Brenda and deal with sales man Travis and sales manager Zach it was a smooth purchase never felt pressured or tricked in any way all More

Photo 1 in review by bruce jennings

Cathy Adams

Local Guide·122 reviews·77 photos

2 months ago

If I could leave a 10+ review, I would give them all to two of the Service Men one name Riley he works the service desk and Austin the Service tech! These two gentlemen came to my rescue after I left work and had an awful noise in my tire, More

Photo 1 in review by Cathy Adams

1

Debbie S

an hour ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it home , a week later they were asking for documents that should have been asked for the day I was there..Then they started sending me text threats about bringing the truck back to them or pay cash. So I went ahead and paid cash. We had a vacation planned 2 days later and drove the truck to pick up a few things and it broke down on us (only had it less than 30 days). I had to get it towed. Long story short, it was the transmission and they said it needs a new or rebuilt one but they will not pay for it!! The service department said they would do the service at their cost of $7900 but we would have to pay for it! I couldn't believe what was going on. They wouldn't even pay half... sooo I had to get it towed (at my expense and that's another scam by them) to a local shop in my area and got it done for $ 4000. The owner (KC)GM would not get on the phone with me at all and the salesman AJ is right along with him telling me i need to talk with service manager. Giving a car dealership that much cash, you would think they would stand behind what they sell but...think again..They never offered us a rental car and wouldn't even pay for the towing...I'm sorry and I know this is a long review but I had to let the people know what kind of trash they are dealing with...I hope they read this and remember that you will get your day, and just know that karma is a *** Jeep Ram

0:30

View all

Marburger Chrysler Dodge Jeep Ram

3.7

(403)

Jeep dealer in Shelby, North CarolinaClosed

OVERVIEW

VEHICLES

UPDATES

REVIEWS

PHOTOS

ABOUT

Reviews from the web

DealerRater

2.7/5

41 reviews

Kelley Blue Book

3.9/5

513 reviews

CarGurus

3.3/5

49 reviews

Google review summary

5

4

3

2

1

3.7

(403)

Reviews

Allsales manager

18

finance

15

drive

14

door

11

+6

Sort by

Most relevant

Newest

Highest

Lowest

Debbie S

an hour ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it More

Joshua

5 reviews·14 photos

7 months ago

The most relaxed and easy buying experience I have ever had. Damian, the General Sales Manager is great. Easily the best dealership in the Charlotte area. Will always give your team a call if I am in the need of a truck. Thank you, was a pleasure(honestly was). I love my snow white RAM 1500 Limited!

Photo 1 in review by Joshua Photo 2 in review by Joshua

Photo 3 in review by Joshua Photo 4 in review by Joshua

1

bruce jennings

1 review·1 photo

8 months ago

Wow! Best experience at a dealership buying a Jeep Cherokee for my daughter. From first call talking to Brenda and deal with sales man Travis and sales manager Zach it was a smooth purchase never felt pressured or tricked in any way all More

Photo 1 in review by bruce jennings

Cathy Adams

Local Guide·122 reviews·77 photos

2 months ago

If I could leave a 10+ review, I would give them all to two of the Service Men one name Riley he works the service desk and Austin the Service tech! These two gentlemen came to my rescue after I left work and had an awful noise in my tire, More

Photo 1 in review by Cathy Adams

1

Debbie S

an hour ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it home , a week later they were asking for documents that should have been asked for the day I was there..Then they started sending me text threats about bringing the truck back to them or pay cash. So I went ahead and paid cash. We had a vacation planned 2 days later and drove the truck to pick up a few things and it broke down on us (only had it less than 30 days). I had to get it towed. Long story short, it was the transmission and they said it needs a new or rebuilt one but they will not pay for it!! The service department said they would do the service at their cost of $7900 but we would have to pay for it! I couldn't believe what was going on. They wouldn't even pay half... sooo I had to get it towed (at my expense and that's another scam by them) to a local shop in my area and got it done for $ 4000. The owner (KC)GM would not get on the phone with me at all and the salesman AJ is right along with him telling me i need to talk with service manager. Giving a car dealership that much cash, you would think they would stand behind what they sell but...think again..They never offered us a rental car and wouldn't even pay for the towing...I'm sorry and I know this is a long review but I had to let the people know what kind of trash they are dealing with...I hope they read this and remember that you will get your day, and just know that karma is a ***

View all

Marburger Chrysler Dodge Jeep Ram

3.7

(403)

Jeep dealer in Shelby, North CarolinaClosed

OVERVIEW

VEHICLES

UPDATES

REVIEWS

PHOTOS

ABOUT

Reviews from the web

DealerRater

2.7/5

41 reviews

Kelley Blue Book

3.9/5

513 reviews

CarGurus

3.3/5

49 reviews

Google review summary

5

4

3

2

1

3.7

(403)

Reviews

Allsales manager

18

finance

15

drive

14

door

11

+6

Sort by

Most relevant

Newest

Highest

Lowest

Debbie S

an hour ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it More

Joshua

5 reviews·14 photos

7 months ago

The most relaxed and easy buying experience I have ever had. Damian, the General Sales Manager is great. Easily the best dealership in the Charlotte area. Will always give your team a call if I am in the need of a truck. Thank you, was a pleasure(honestly was). I love my snow white RAM 1500 Limited!

Photo 1 in review by Joshua Photo 2 in review by Joshua

Photo 3 in review by Joshua Photo 4 in review by Joshua

1

bruce jennings

1 review·1 photo

8 months ago

Wow! Best experience at a dealership buying a Jeep Cherokee for my daughter. From first call talking to Brenda and deal with sales man Travis and sales manager Zach it was a smooth purchase never felt pressured or tricked in any way all More

Photo 1 in review by bruce jennings

Cathy Adams

Local Guide·122 reviews·77 photos

2 months ago

If I could leave a 10+ review, I would give them all to two of the Service Men one name Riley he works the service desk and Austin the Service tech! These two gentlemen came to my rescue after I left work and had an awful noise in my tire, More

Photo 1 in review by Cathy Adams

1

Debbie S

an hour ago

NEW

If you don't want to get scammed (screwed), don't ever do business with this company! I really don't know where to start until the day I purchased a 2017-Ram 2500 diesel. I was going to finance it and after the deal was done and drove it home , a week later they were asking for documents that should have been asked for the day I was there..Then they started sending me text threats about bringing the truck back to them or pay cash. So I went ahead and paid cash. We had a vacation planned 2 days later and drove the truck to pick up a few things and it broke down on us (only had it less than 30 days). I had to get it towed. Long story short, it was the transmission and they said it needs a new or rebuilt one but they will not pay for it!! The service department said they would do the service at their cost of $7900 but we would have to pay for it! I couldn't believe what was going on. They wouldn't even pay half... sooo I had to get it towed (at my expense and that's another scam by them) to a local shop in my area and got it done for $ 4000. The owner (KC)GM would not get on the phone with me at all and the salesman AJ is right along with him telling me i need to talk with service manager. Giving a car dealership that much cash, you would think they would stand behind what they sell but...think again..They never offered us a rental car and wouldn't even pay for the towing...I'm sorry and I know this is a long review but I had to let the people know what kind of trash they are dealing with...I hope they read this and remember that you will get your day, and just know that karma is a ***

The dealership workers is unprofessional rude lord to me and my wife stated I could no longer be on the property after the fact I purchased a new jeep and gave 15.000 down and was financed by sharronview bank I would like to have corprate contact me @ 704-476-**** worst experience Ive ever had trading cars ever in my mowqqqqq

We purchased a 2016 Dodge Ram from Marburger. When we tried it out we pointed out a few problems.

A tire that was low, scratches on the body and a running board that needed touching up. We were told this would all be taken care of. We were dumb and trusted Dave the sales manager to uphold his end. Well we learned our lesson.

Nothing was buffed or touched up. We were handed a bottle of the silver touch up paint, however the running board was black and that was not touched up. Also the tire was not fixed. It loses 10 lbs of air a week.

When we called to speak to Dave about it he acted like my husband was stupid and did not know what he was talking about. We had found the plug in the tire and knew it was leaking around it. He claimed they never plugged a tire. He claimed we should take it in to have the valve stem checked.

Needless to say we had to pay to have the tire repaired where it was plugged. It is not the cost that makes us mad it is the principle of promises that were not met. The truck was not detailed good inside either. We found sunglasses under the passenger seat and dirt so it was not even vacuumed anywhere except in the easy areas to reach.

My husband truly thought this was going to be a good experience but sadly we found out different.

We live 2 hours away from the dealership so will not return there for any service. Sad that the public can't trust this dealership to follow through on the promises they make.

I found a car online on Cars.com website, 2004 Nissan Sentra. I emailed Marburger Chrysler Dodge Jeep Ram, 1310 East Dixon Blvd, Shelby, NC on Wednesday, February 26, 2014. I immediately, received an email providing me a carfax of the vehicle and an invitation to serve me. I then called the dealership to check to see whether the car was still available. I was transferred to speak to Christina Johnson to get detailed information about the car. I spoke to Christine and was told that the car was a trade in from an employee of the dealership family member and that she would provide me pictures of the car. I told her that I was very interested in purchasing the car. She immediately called me back and told me that there were a few minor issues such as the passenger side mirror was missing and the front bumper was loose. I looked at the pictures and said I will purchase the car. She stated that the General Manager, Chad Marburger, agreed to sell it to me for $1,500.00 and provide the mirror. I asked about any additional fees since I live in South Carolina. She spoke to Chad and he said he can sell it for $1,400.00. I said great! Let me put a deposit down of $300.00 and pay it in full on Saturday, March 1, 2014 when I get there. I also stated that South Carolina do not require an inspection, therefore I will take the car as is. She transferred me to the Cashier and she debited $300.00 from my account.

I called my insurance agent, insured the car and called Christine, Friday, March 1, 2014 before noon to confirm that I will see her tomorrow. I received a call 5:22 pm from Chad stating that he can’t sell the car to me because it will not pass inspection. I told him that South Carolina don’t require inspection and I want to purchase the car as is. He told me no. I told him why someone didn’t tell me prior to me putting a deposit and insurance on the car, which cost me time and money. He told me that he will transfer me to the cashier to get my deposit back. I spoke to the cashier on Monday, March 3, 2014 and was told that it would take 3-5 days to get the $300.00 credited back in my account. As of today, I am still waiting for my deposit.

I checked carfax and the car is no longer available. I feel that the dealership sold the car to someone else. It is hard to believe that a reputable dealership would deceive me in this manner.