The latest "upgrade" has NOTHING to do with improving the customer experience, it is just to make them more money. DO NOT INSULT US with this garbage. I have used the old MapQuest for many years in my business, and it was intuitive, clean and functional. Now I have...Read more
This new version is absolutely terrible! We relied on the classic version for a multitude of things & this new one does not provide all the info that the old one did and trying to drag the route is impossible. Working in the transportation industry, nationwide, we are...Read more
I can't even choose one of the addresses for my university. It is the worst upgrade ever! The drop down doesn't work. I have spent far too much time trying to get the addresses to work. It is so frustrating. I can't even figure out how to get a map to print out - and...Read more
Mapquest Website Review
TOTAL OVERKILL CONFUSING 1. I don't need to be prompted with a Million addresses. 2. Don't need the address to change to another part of the country. 3. Don't need page to change.
Be first to start a discussion
As I said when this new format arrived - the new program had to be written by a close relative of the principal owner of MapQUEST. I used the Classic Mapquest until it was no longer offered. You cannot even read (due to the font/text of the program) the directions -...Read more
BEWARE OF MAP QUEST ROUTING INSTRUCTIONS! I have written a complaint to Mapquest. They have failed to contact me or make corrects to their mapping software. They appear not to care about the safety or convenience of deople using their routing instructions. BEWARE!!Read more
So ***, valid address, mapquest says it doesn't exist. *** outdated maps! And now I have to enter at least 100 words, so this review stinks also, what else can I say about mapquest when it doesn't work? It's outdated its outdated its outdated, now I'm up to to 46...Read more
Bring back the old version!!! This one is absolutely the worst! It doesn't even save my home address and doesn't complete the directions, tell you what side of the street the address is on. Not impressed at all. Will be using Yahoo or Google Maps from now on! Today I...Read more
for years I have used MapQuest Classic loved it the new format is horrible, I try to use it, it is not user friendly at all very confusing, I continued to use classic version as long as i could finally had to convert to the upgraded software, be cause of power...Read more
I have sent mapquest a complaint that I will no longer be using them. When you have to close everything just to put in the towns to get direction, have to wait 10 minutes to do anything, fight the advertisement to get what you want. Then they are out. the old program...Read more
I don't know WHAT you did to your format, but it went way down hill! It can't find ANY of the addresses that google finds right away. Who ever did this should be fired. They obviously had no clue what they were doing. Please change it back the way it was before...Read more
Do you have something to say about this business? What happened? What can we help you with?