Skip to content
MapMyRun

MapMyRun Reviews

www.mapmyrun.com
What is your customer experience with MapMyRun?

MapMyRun Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

MapMyRun has a 1.0 star rating from 2 customer reviews, 100% unfavorable distribution, recent recommendation says "Never do this company", consumers cite billing practices and product diversity, and reviewers note a low price level.

Key Takeaways for Future Customers

  • Check billing and subscription details before starting a free trial to avoid unexpected charges.
  • Expect possible tracking accuracy problems and app sync issues with external services.
  • Account recovery and customer service response can be slow for longtime users.

Negative Feedback / Risk Areas

  • Repeated customer complaints about being charged during a free trial and billing transparency.
  • Login and password recovery problems preventing access to long‑running accounts.
  • Support delays for syncing and technical issues.
  • GPS tracking inaccuracies reported by runners.

Positive Feedback

Some users say they like the app, have used it for years, and appreciate the range of features at a low price.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
enquiry people basis app sheet challenge trial service excel sheet service charged
Filter review
Sort by
will s Sgg
map-marker Greenwood, Indiana

Terrible service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

charged me for a free trial on the first minute. charged $11.75 when I selected the 2-week free trial. outrageous.

Loss:
$11
Cons:
  • Takes my money

Preferred solution: Full refund

User's recommendation: Never do this company

View full review
Rebekah F Ruv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Enquiry about App

Need to create a challenge for 2000 people from Sept 15 to Oct 15, one month, and have to track it on a daily basis with an Excel sheet.

View full review
Richard G Ijg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tracking has been acting up. Lots of zigzas

AI Highlights
  • - Tracking isn't accurate and shows zigzags.
  • - It looks like a stock market chart.
  • - The reviewer is usually pleased with the app.

My tracking isnt accurate.lots of zigzags not straight lines as run. Looks like a stock market chart .

Not that Im in competition or anything just trying to get accurate information and am usually quite pleased with this app

Ill keep typing but, really just wonder why this occurs .

100 symbols is more than I thought. Especially when an old man is entering on a phone

View full review
Christy C Cvh

Cannot log in

AI Highlights
  • - Cannot log in with old email; password reset not possible.
  • - Please help me log in with a new email and update my phone number.

Cannot log in - have old email that I cannot get into to change password - please help me to use a new email to login to my account - I have had since 2014 I believe - I have also changed phone and it will not update due to this please help me due to having so many runs on this app .. I like this app every much and would love to continue

Preferred solution: I would like to get help with getting into my app

View full review
Anonymous
map-marker Mason City, Iowa

My app is stuck on Save Workout

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I love the app and have used it for years.
  • - It is stuck on Save Workout and discarding flashes to the start screen before returning to Save Workout.

I love the app. I've used it for years.

Right now it is stuck on Save Workout.

I try to discard but it flashes to the start workout screen for a second and then right back to the Save workout screen. I've also tried closing and logging out.

View full review
maria m Jvu

Not able to sync app with weight watchers was told i need to get in contact with yall

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

still waiting on someone to call me or email problem was never resolved can someone please reach out

Preferred solution: i just want to use my weight watchers app with my samsung watch

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article