Robbed by *** Man
Manhattan Sub Zero repair is a thief, *** man and a crook. Recently purchased a house with a sub-zero fridge but could not find any paperwork. My wife was due to deliver our first child two days before the fridge broke down. I found Manhattan Sub Zero repair on-line with their smooth website and supposed celebrity client testimonials. The repairman who showed up told me I had no warranty and because of my pregnant wife cut me a "break" and "only" charged me $1500 for the repair, parts included. Mind you my very, very pregnant wife is present during this entire conversation. Less than 6 months later called Sub-Zero customer service to complain about the fridge still malfunctioning after Manhattan told me error codes were "normal". It turned out the fridge was under 12 years old and still had the parts warranty in place! This information was easily accessible to any legit company on the fridge's panel. To my surprise Manhattan is NOT an authorized repair center for Sub Zero. I was shocked and horrified when a real authorized repair rep came out and inspected the fridge. Tuns out the alleged repairs done by Manhattan Sub Zero was nothing more than a ***. They pretended to weld and replace a couple of components but actually did nothing. The actual "bona-fide" sub zero repair person (GA service in NYC in case you are curious) only charged me $500 to fix the problem that the *** man at Manhattan charged me $1500 for less than 6 months earlier. What kind of person cheats an obviously desperate man whose wife is about to give birth? BEWARE of this crook.
New York, New York
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