Manhattan Club Reviews
Manhattan Club Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Manhattan Club has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Positive Feedback
Some reviewers say the units themselves are good and location is convenient for NYC visits.
Negative Feedback / Risk Areas
- Frequent reports of exorbitant maintenance fees and hidden billing practices, noted in Manhattan Club reviews.
- Severe booking and reservation shortages leaving owners unable to use weeks.
- Poor customer service, alleged deceptive sales tactics, and difficulty obtaining refunds or resolution noted in Manhattan Club customer complaints.
- Maintenance and room condition issues reported.
Key Takeaways for Future Customers
- Expect high fees and challenging reservations before buying a timeshare membership.
- Verify billing procedures and insist on clear refund or buyback policies.
- Research billing and customer service experiences heavily before committing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Manhattan Club has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Positive Feedback
Some reviewers say the units themselves are good and location is convenient for NYC visits.
Negative Feedback / Risk Areas
- Frequent reports of exorbitant maintenance fees and hidden billing practices, noted in Manhattan Club reviews.
- Severe booking and reservation shortages leaving owners unable to use weeks.
- Poor customer service, alleged deceptive sales tactics, and difficulty obtaining refunds or resolution noted in Manhattan Club customer complaints.
- Maintenance and room condition issues reported.
Key Takeaways for Future Customers
- Expect high fees and challenging reservations before buying a timeshare membership.
- Verify billing procedures and insist on clear refund or buyback policies.
- Research billing and customer service experiences heavily before committing.
Media from reviews





Huge ripoff maintenance fee is very very pricey
- - Owner says they were not billed, charged 16% interest and over 3,900 in fees after a small extension, and plan to publish concerns.
I have been an owner for years. Not only will TMCNY give me a small extension on the number of days I still have for this year, but they also never sent me a bill, but decided that my payment was late, charged me a 16% interest fee and decided to now charge me over 3,900 in fees.
I am so disappointed in the way I am treated and although I am sure that a place that loves to strong arm their guest will care less that I plan to publish what a scam this is.
I would gladly sell this back, but they expect me to just give it back after I have paid over 74,000 in fees and ownership. If you work there, you should be embarrassed on how the company treats owners.
Preferred solution: Price reduction
OWNERS HAVE BEEN DEFRAUDED BY TMC
- - Maintenance fees are escalating and owners report being defrauded.
- - Join Jean Marc Zimmerman's lawsuit; contact JMZ at JMZ@***.COM.
SOME PROVEN CITINGS OF TMC FRAUD:
EXORBITANTLT ESCALATING MAINTENANCE FEES
LACK OF DESIRABLE RESERVATION TIME FOR OWNERS
RENTING ACCOMMODATIONS TO NON OWNERS
IN ONE WAY OR ANOTHER OWNERS HAVE BEEN DEFRAUDED.
FIGHT BACK BY JOINING JEAN MARC ZIMMERMANS LAWSUIT; CONTACT HIM AS FOLLOWS:
JEAN-MARC ZIMMERMAN
JMZ@***.COM
TEL: (908) 768-****
CHRIS: I AM A TMC TIMESHARE OWNERS WHO HAS JOINED MR ZIMMERMAN'S LAWSUIT
Other Product Review
Waste of money.a disappointment
O.PARK CENTRAL, LLC-MANHATTAN CLUB SCAM
- - Defective unit with broken closet handle, light, sofa marks.
- - Maintenance promised an engineer who never arrived; costly six-night stay.
In November 2013 I stayed at the MANHATTAN CLUB, One bedroom-two bath unit 1516. This unit possessed all of the 'boutique' features: broken closets handle and kitchen light, a sofa that had marks all over it, cracked granite tile in the bathroom, peeling wallpaper, and the need for a portable heater due to insufficient heat from the built-in room unit. I called maintenance and the gentlemen informed me that all of the sofas are in similar condition, and that the closet handle and light fixture required an engineer to fix them. Of course, the engineer never showed up.
Being an owner at The Manhattan Club, I am paying around $ 2,300 plus taxes for a 6 night stay one certainly should not be subjected to such horrible room conditions. I could have booked a room online for $ 199 a night and had a more reasonable and less costly stay. It is obvious that the management company is unable to care for the property in an acceptable manner to properly ensure that the guest enjoys their stay. I believe that the management company’s fees of 20% be revised downward until they care for the property in an appropriate manner, or better yet, they should be replaced by a capable management company.
As per my knowledge, there are many TMC owners who are distressed with your reservation practices and misinformation provided by the licensed personnel in your sales department. In my case, I experienced all aspects of violations of an Owner’s rights by O. Park central, LLC: fraudulent mortgage assignment without timely satisfaction upon payment of said mortgage, wrongful registration, many errors and discrepancies in documentation, unauthorized credit card charges, unlawful change of the Event that resulted in mistaken charges, failed reservations, poor room conditions, and misinformation provided by all of those associated with TMC (Customer service, the Board, Financial department). Some of these issues have been previously addresses to TMC, however, O. Park central, LLC. and TMC continue to breach the Purchase Agreement, Offering Plan, By-Laws, and TMC and Condominium Powers of Attorney.
THE MANHATTAN CLUB: A TOTAL SCAM OPERATION
- - Owners face wait lists; non-owners can rent anytime.
- - Fees can exceed $2,000 per week of ownership, plus NYC real estate tax.
from initial ownership until the present moment: reservations are almost always per a friggin wait list, never at the moment for owners. non owners can rent at almost anytime of the year, and not pay the exorbitant maintenance fees imposed by the greedy MANHATTAN CLUB MANAGEMENT, upwards of $2,000++ PER WEEK OF OWNERSHIP depending on the type of accommodation, AND THAT'S ON TOP OF NYC REAL ESTATE TAX PER WEEK.
DON'T EVEN THINK ABOUT BUYING AT THE MANHATTAN CLUB, or get a consumers' education by attending one of their sales presentations; go prepared with so-called hard-to-answer questions like "are reservations easy to make with a reasonable (shorter than 9 months to one year) time period?"
watch for the bull-s***answers you'll get. later, tell the salesperson that you were warned prior to the sales presentation; they'll have both feet in their lying mouths.
Ripped off by dishonest timeshare company The Manhattan Club, NYC NY
- - Hotel proximity was perfect; NYC trip was great.
- - Salespeople lied about RCI access.
- - Paid $10k; $600+ yearly fees; can't book.
We took our daughter and a friend here for their high school graduation trip. NYC was awesome and the proximity of the hotel was perfect.
That is where all the good about this ends! DO NOT BUY INTO THIS TIMESHARE IF YOU ARE AN RCI POINTS OWNER ALREADY!!!! THEY TELL YOU ALL KINDS OF LIES TO BUY THEIR TIMESHARE AND NONE OF IT IS TRUE!! We were safer on the streets of NYC that with the sales people Tiffany and Arnie at the Manhattan where we basically were mugged out of $10,000 and now I get to be reminded of it every year with over $600 (which of course will just continue to increase) in maintenance fees at a place that I cannot even book at!!
We were told that the Manhattan was a premier timeshare and that they have access to places with RCI before anyone else and that the Manhattan has their own personal RCI rep that we would call and they would take care of booking all out future booking plans. I told Tiffany that we were already Platinum members and she stated that was just a "gimmick" for RCI to collect money from their members and that they had access to places that RCI doesn't even have listed! AGAIN A LIE!! Before we signed papers the next day after their sales pitch I clarified with Tiffany everything she told us to be sure we understood everything she had said the day before, and she verified all.
We purchased a floating week every three years and now have found out that we can't even book that!! We have been trying since November when we found out everything they told wasn't true to get this resolved, but we have gotten nothing but a run around from them. I CANNOT STATE LOUD ENOUGH TO NOT PUCHASE HERE!!
If you go on the BBB of NYC you will see they have many complaints for their dishonesty! I wish we would have thought to check this before purchasing, would have saved us a lot of headache and money!
Manhattan Club has mistreated its owners, exorbitant fees and terrible service
- - Fees rose to over $2500/year and booking is hard.
- - Feedback ignored; management adversarial; they keep selling timeshares while owners can't use them.
We are long time owners at the Manhattan Club and are very disgusted with its practices. Over the years the maintenance fees have skyrocketed to over $2500 per year and at the same time it has gotten more and more difficult to book nights.
You have to call 9 months in advance to book, and even then you are unlikely to succeed. The administration has completely ignored our feedback over the years, and is actually adversarial to its owners. At the same time, they continue to try to sell timeshares to new customers, when the current owners cannot use our time.
We tried to give back the timeshare, but the Manhattan Club wouldn't even take it back from us. We paid a lot of money for it, and it is now completely worthless
Outrageous Maintenance Fees
- - Maintenance for the 1BR Exec exceeds $2,500 yearly.
- - NYC hotel rooms cost about $350 per night.
- - No buy-back or resale help; market is non-existent.
The yearly maintenance fees for The Manhattan Club have become outrageous. For the 1BR Executive Suite we own, we are paying over $2500.
I can certainly get a comfortable hotel room in NYC WHENEVER I want for $350.00/night. Not only are TMC owners being ripped off for the maintenance fees, we are not able to even get a reservation. In the 8+ years that we have been owners, we have gotten the exact reservation that we wanted ONCE!! All the other times, we had to compromise and accept another date or not use the days.
Of the 8 weeks we have had available to use, we have lost almost 4 weeks because of being unable to reserve the dates we wanted.
The Manhattan Club makes no provision for purchasing back the unit for a reasonable price nor will it help owners resell their units. Needless to say, the market for these units is non-existent so we are stuck with it unless we want to have a foreclosure on our credit record.
Mr.
- - -Fees and taxes exceed $300/night.
- - -Availability is zero; after 8 years we never get dates.
- - -Class action; 20% income fee; NY AG.
The maintenance fees and taxes are now more than $300/night. (Not factoring in the purchase of timeshare).
Availability is zero. In 8 years we have never been able to get any dates we wanted. The units themselves are great. I feel like they have stolen our money.
If you read the Manhattan Club budget, the owner gets an outrageous 20% fee of all the income--this is far, far above the industry standard.
Not sure if a class action lawsuit is possible but we owners need to complain and loudly. I think a complaint to the New York state attorney general would have some weight
Manhettan club scam
- - Calls promise reservations, show tickets, and meals for $250.
- - After booking, they demand two nights for over $500, bait-and-switch.
If you get a call and expect reservations, tickets to a show and money for food for about $250 you are dreaming. After making the reservations you'll get another call and you'll be told that for the date that you want to go you need to book 2 nights for over $500. They claim that they made a mistake biut do not believe them.
It is a regular scam.
So the bottom line it is a bait and switch and you the consumer should never responde to any call from the Manhettan club,
Check the web, there are many complainnts about them
Manhattan Club
- - Booking is nearly impossible at the Manhattan Club.
- - They oversell units and continue selling, advise trading to RCI, and claim fraud by employees.
You buy a Timeshare at the Manhattan Club and you are told that it is perfect for visits after seeing a show, weekend trips etc. Well it has become increasingly difficult - actually impossible to book a room at all!! Yet they continue to market Time shares for sale!! They have oversold the available units and weeks, and continue to sell more. They hope that people either get disgusted and give up or trade their unit to RCI which they also advise.
This is a Low Life Organization that has NO REGARD for the Timeshare Owners.
Beware of the FRAUD by all of the Manhattan Club Employees!!
Manhattan Club NYC Scam
- - Fractional ownership at the Manhattan Club NYC lacks promised availability; reviewer calls it a scam.
- - Resale near zero; upkeep and taxes rise.
If you happen to be pitched a fractional ownership in the Manhattan Club in NYC, throw it in the trash. I have been an "owner" for a decade, and in spite of promises from the sales group of availability of my unit anytime, even on short notice, it's obvious that the organizers have oversold the occupancy capacity.
We can't use our aprtment, regardeless of how early we try to book it. The place is always "sold out"
And resale value is next to zero so we are stuck paying ever increasing "maintenance" and tax bills.
I suspect the developers are purposely trying to wear out the investors so they can walk away with a free Manhattan building built with other people's scammed money.
This is a scam. DO NOT EVEN LOOK AT THE PLACE
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I too have joined the Zimmerman suit as well as I own 2 penthouse weeks with annual assessments for each of over $3700. The owners were scammed.
Please discontinue the use of the all capital letter format when posting ; it is antagonizing to the reader. Punctuation is also helpful when properly applied.
Finally, utilize your computer spell and grammar check feature. Until you are able to post in the normal legible manner, I shall decline to read your complaint.