Mango Money
Mango Money Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: Mango Money has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "Do not go through these people".
Positive Feedback
There are no positive details in the available Mango Money reviews; feedback centers on service interactions and account access.
Negative Feedback / Risk Areas
- Customers report poor customer service and repeated delays receiving debit cards.
- Reports of refunds or federal tax funds being returned to sender and lost deposits.
- Unresolved verification and access issues causing account holds and frustration.
Key Takeaways for Future Customers
- Expect potential Mango Money customer complaints about card delivery, refunds, and customer service responsiveness.
- Verify how deposits and identity verification are handled before relying on the account for tax refunds.
- Consider alternatives if timely access to funds is critical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall rating: Mango Money has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation: "Do not go through these people".
Positive Feedback
There are no positive details in the available Mango Money reviews; feedback centers on service interactions and account access.
Negative Feedback / Risk Areas
- Customers report poor customer service and repeated delays receiving debit cards.
- Reports of refunds or federal tax funds being returned to sender and lost deposits.
- Unresolved verification and access issues causing account holds and frustration.
Key Takeaways for Future Customers
- Expect potential Mango Money customer complaints about card delivery, refunds, and customer service responsiveness.
- Verify how deposits and identity verification are handled before relying on the account for tax refunds.
- Consider alternatives if timely access to funds is critical.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
They are liars and still have my money
I got out of DOC they never gave me my debit card because it was during covid and we were just pushed out so fast. We'll I get ahold of DOC they say I have to contact them.
So I Do. They tell me my card is on the way. That was in June. It's January right now and I'm still without any card.
Eveytime it's the same crap it's on its way you will get it in this many working days. Nothing.
I even sent them proof of my address. And still nothing.
- All of them they are the cons
Preferred solution: Deliver product or service ordered
User's recommendation: Do not go through these people
Why am I getting the run-around?
My federal tax refund was TRANSFERRED TO MY ACCOUNT (mango pre-paid) on 03/30/2021. As of Friday, 04/01/2021, my balance on my mango card still did not reflect my direct deposit.
I called customer service and was told it would be Monday before my deposit would be available, due to no-one qualified over the weekend to look over my documents I had to submit to verify my identity. Well.... On Monday 04/04/2021, I received an email stating that my money was returned to the sender..... There's NO LOGICAL REASON AS TO WHY!!!
If it is returned to the IRS, God only knows how long it will take now"!!
There's NO Reason my money should've been on hold to begin with. I already verified my identity with the IRS.
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Good morning, We are sorry to hear that you are having issues retrieving your funds. Please reply to this email with your full name, dob and the facility name/date you were released from so that we can assist you with your inquiry.
You may also reach out to our office by sending an email to Chsupport@***.com.
We look forward to hearing from you and resolving your issue. Thank you, Debit Support Team
Good morning, We are sorry to hear that you are having issues retrieving your funds. Please reply to this email with your full name, dob and the facility name/date you were released from so that we can assist you with your inquiry.
You may also reach out to our office by sending an email to Chsupport@***.com.
We look forward to hearing from you and resolving your issue. Thank you, Debit Support Team