Manatee Mobile RV Service Reviews
Manatee Mobile RV Service Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Manatee Mobile RV Service has a 1.0 star rating from 1 review; consumers report dissatisfaction, poor customer service, limited product/service variety, and high price levels.
Positive Feedback
Customer review notes that an A/C replacement and parts were delivered and installed, and the technician communicated some repair steps with the factory.
Negative Feedback / Risk Areas
- Recurring Manatee Mobile RV Service reviews cite unresolved A/C leaks and malfunctioning cycling.
- Customer complaints include poor communication and unreturned calls or texts.
- Billing concerns over a $500 charge beyond warranty and requests for invoices and warranty papers unanswered.
Key Takeaways for Future Customers
- Expect to verify warranty coverage and request written invoices before payment.
- Consider checking other dealer options and reading Manatee Mobile RV Service reviews before scheduling work.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Manatee Mobile RV Service has a 1.0 star rating from 1 review; consumers report dissatisfaction, poor customer service, limited product/service variety, and high price levels.
Positive Feedback
Customer review notes that an A/C replacement and parts were delivered and installed, and the technician communicated some repair steps with the factory.
Negative Feedback / Risk Areas
- Recurring Manatee Mobile RV Service reviews cite unresolved A/C leaks and malfunctioning cycling.
- Customer complaints include poor communication and unreturned calls or texts.
- Billing concerns over a $500 charge beyond warranty and requests for invoices and warranty papers unanswered.
Key Takeaways for Future Customers
- Expect to verify warranty coverage and request written invoices before payment.
- Consider checking other dealer options and reading Manatee Mobile RV Service reviews before scheduling work.
Terrible Service
- - The A/C was replaced but leaks water and does not cycle properly.
- - Unresponsive service; issues unresolved after several visits; no invoice or warranty papers.
3/12/19 Still no response from Mantee RV
Manatee Mobile Rv replaced the A/C on our Motor Home and it is leaking water and is not cycling properly, he never resolved the issues. Jeremy At Manatee Mobile Rv Services/ American Warranty Rv first looked at our A/C issue on July 12,2018 Our complaint with our existing A/C was it would not cycle on and off properly.
He claimed the A/C needed to be replaced because it was low on freon. He ordered the A/C and a conversion kit for the thermostat, and claimed the parts were on backorder. Finally installed the A/C and conversion kit on July 31. Our existing A/C had no water leaks.
He showed us the drain was broken previously and needed to be replaced. I ordered a drain kit he picked out, it arrived on Aug 6 and he installed it on Aug 10. I contacted him on Aug 13 and informed him the A/C was still leaking water down the sides of the motor home and could not use several compartments and was cycling just like the old A/C. He returned Aug 13 and said it was repaired.
On Aug 14 we informed him the water was still leaking and not cycling properly. He returned again on Aug 17 and said he didn't know what the problem was and would need to contact the Factory ( Dometic ) He said to take the trip we had planned and he would work with the factory to resolve the issues. I called him on Sept 4 and inquired on when he would return, He replied on a text message he would be there at his earliest available, I asked what day and he replied maybe Thurs. Aug 6.
As of Aug 7 I have not herd from him. I have sent him Text messages on Aug 4 and he quit responding, again on Aug 5,6,7 with no response. I also Called his cell phone on Aug 4,5,6,7 and left messages with no reply. He was paid $1058.58 by our extended warranty company, He also charged us $500.00 claiming our warranty would not cover all the costs.
On July 31 I paid him $300.00 of the 500.00 and he agreed it was ok to withhold the last $200.00 until the repairs were completed. I have asked several times for an invoice and a copy of the warranty papers with no response. I contacted the factory ( Dometic ) to file a complaint and they seemed concerned that one of their dealers is not performing and told me to seek out another one of their dealers and have it repaired.
I have an appointment with another dealer for Aug 11. I have made one last text to Jeremy on Aug 7 and asked him if he planned to stand behind his work and asked what his intentions are, Again with no response.
- Him not returning to stand behind his work
Preferred solution: Price reduction
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