horrible customer service

I am writing this review due to my wife recently moving with this company in April, When she was contacted by the company she was asked very brief questions about her goods and the access to the pick up location which she answered. On the day the removal men from manandvan turned up and instantly started complaining about issues with the parking and the amount of stuff there was to move even though she provided a correct list. Once the removal was completed my wife didn't feel comfortable because of the way the removal had gone so she just paid the extra and a tip to get them to leave. Last week I was checking this companies facebook and realised that they had not only upset my wife during this removal but also posted it on the company page which is ran by Gary Jennings. (Picture Linked Below). This is disgusting customer service and unbelieveable that a company that apparently are professionals would slander a customer on facebook. AVOID AT ALL COSTS.
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#852087 Review #852087 is a subjective opinion of poster.
London, England
Man And Van Moving Service
  • Showed up
  • Put her under alot of stress
Reason of review
Poor customer service

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