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Mamma Celeste's Stone Baked Pizzeria - Owner is a dishonest *** - Chico California

Update by user Dec 06, 2014

This is my response to the owners comments.

1. I do not have to eat your food to file a complaint.

My complaint was about your false advertising and your attitude towards your customers.

2. You advertise that you open at 12 noon on Saturdays. Not true. I was there one day at 12:45 and you were not there.

The next time I was there at 1:30 and you said you wouldn't open for another half hour.

3. Your comment to my review, and your comments to others who have given you negative reviews, only proves you like to verbally attack those who file negative reviews. Instead of attempting to fix the problem you insult your customer.

4. You are dishonest.

You had my review on Facebook removed. You are deceiving people by having negative reviews removed.

Original review posted by user Nov 29, 2014
Mamma Celeste's Stone Baked Pizzeria 1008 West Sacramento Ave Chico, California This business falsely advertises and the owner is a ***. I drove up to Chico twice this month to visit my son who attends Chico State. Both occasions we tried to eat at Mamma Celeste's. They advertise that they open on Saturdays at 12 noon. Not true. Our first try, 4 weeks ago, we arrived at 12:45 and they were closed. No one in site. Today we arrived around 1:30 and again they were closed. The owner was inside and yelled they would be open in half an hour. He was very rude, and when you advertise you're opening at 12 noon then open at 12 noon. Looking at the reviews posted on another review site it seems the owner is a ***. If a customer posts a bad review the owner insults them. One example. A customer wrote a bad review. The owner replied to the reviewer (a customer) "I just can't get to worked up about liars......" Another comment posted by the owner to another customer who had given this place a bad review "Hi GL, people can see you are disturbed." Another comment posted by the owner (Jim) to another customer who had posted a negative review "Allison, your not a good person, as your a liar and a plant." Is this any way to talk back to your customers? This owner is obviously a ***, and based on my experience with him, and the insults he has posted about his customers because he didn't like their negative reviews, we will never go to Mamma Celeste's again. There are many other good pizza places in Chico that appreciate their customers and try to make ammends to those who had a bad experience. Stay away from Mamma Celeste's.
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1 comment
#908808

Blake, your obviously just as much a ***. Who writes a 1 star review on the basis of not ever even entering my shop, and never even eating the food, you small little child.

Moreover, do you feel better now ...??. We are just a small pizzeria trying to make people happy with food, what do you propose I do for you? I informed you personally that I was going to be open a half hour later? Try teaching your son a different way to whine.

Try excepting in life you do not always get what you want, and walking away and coming back after the owner informs you nicely when we will be open. Or don't come back and decide in life on that day you were not meant to get pizza, and it wasn't some plot to ruin your life, or make you hate the business. I spoke to you very courteously through a locked door, with me under the countertop, hammer and nails in hand fixing my countertop, music jamming while I (the owner) work on a Saturday thanksgiving weekend. I decided to get caught up on some prep, and fix my countertop, and move my opening back a hour.

Sorry this did not meet with your approval. I knew I should have checked with Blake dammit!' prior to me deciding to open a little later on my Saturday. Go get a life and stop proving that trolls live on the Internet. Ok now you have met me, and now you can call me a ***.

Have a nice life. Lol

ID
#563611 Review #563611 is a subjective opinion of poster.
Reason of review
Poor customer service

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