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My computer was always running hi and low with 12 ter. hard drive. I ran your software and it is smooth and quiet again. I then noticed a inbound I.P. address that your program blocked and it look like smooth sailing. I have just to say to the engineers and techs ......
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Malwarebytes "exploit protection" setting won't stay ON...and the only support option from Malwarebytes is a chat feature where a dummy simply posts an "instruction link" which doesn't resolve anything than repeats the blurb "Is there anything else i can assist you...
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Anonymous
Anonymous

same with me, and....very busy......takes days and days and no reply

1.0
#1047415
Reply to reviews
AFTER TRYING TO GET MY MALWARE BYTES PROGRAM WORKING. KEPT REVERTING FROM PREMIUM TO FREE VERSION. 4 TIMES IN 2 MONTHS. GOT IT UP RUNNING AGAIN. THE NEXT DAY WAS MY ANNIVERSARY DATE. GUESS WHAT IT WENT BACK TO THE FREE VERSION. AFTER NUMEROUS DEALINGS WITH CUSTOMER...
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h.kitchener
h.kitchener

Now, if you could figure out how to get your cap lock button off "on."

#1045054
Reply to reviews

Other Product Review

Malwarebytes
#706598
Malwarebytes - Simple Review #1443339186
1 of 1
I let it scan and it keeps sending me this message does that mean there is a virus on my phone
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Malwarebytes Software Review

Malwarebytes
#672959
2.7
My licensed version of Malwarebytes was hacked on 5/25/15. Google search for "Malwarebytes technical support phone number" returned multiple hits for following # 888-361-3731. That number is a scam. Malwarebytes has a FB page that praises itself every chance it get. Irresponsible of Malwarebytes not to prominately post the FACT that there is no telephone support for paid subscriptions.
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Malwarebytes Software Review

Malwarebytes
#665917
Need to talk to real person! Paid for Malwarebtyes but they didn't my pc from a really bad virus.....safesearch.....that has taken over my computer. The info they send to help does not get rid of the virus! I keep asking for their help.......no response now.
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Premium Software Review

Malwarebytes
#626780
I ordered malwarebytes for home, the premium for 24.95. It did not remove the virus from SlimCleaner. The virus is still there., I cant call you people. You know its a sham how this company can take a consumer money, then not be responsible and have a customer service number. What is going on! I want my money refunded and I will call PayPal. I
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I paid $39+ for the premium 3.0 version a couple of months ago, and I have had nothing but problems with it. There's an exclamation mark at least once a week for days about one of the four options of "real-time protection" not being activated on this garbage. I'm sick...
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Anonymous
Anonymous

So your running more then one Antivirus programs and you are surprised you are having problems? Have you tried to add exceptions to the antivirus programs?

1.3
I didn't like
  • Support team
#1023296
Reply to reviews
when i subscribed some years ago, renewals were 24.95, yet i was just charged 39.95,And to make this even more upsetting nowhere on any of the pages concerning the renewal was the price displayed or noted. This concerned me, so I paused and googled "malwarebytes...
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2.8
I liked
  • Securtity
I didn't like
  • False advertising and hidden fees
#1021871
Reply to reviews
I originally bought the 2 discs..Malwarebytes Anti-Malware and the Anti-Exploit. Both were working great, until that company decided to upgrade everything into one program. I was directed by tech support to download the upgraded program, but not to use the stand alone...
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I didn't like
  • Online tech support that is far too lengthy
  • No phone number
#1021521
Reply to reviews
I, like others here, chose to click upgrade when I saw the MWB 3.0 upgrade dialog pop up. Smooth upgrade. Now, neither the scheduled scan nor a manually kicked-off scan reach the second phase and stop indicating I'm clean. Ouch! I frequently hit a couple sites that are...
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3.0
#1000786
Reply to reviews
I need to change a credit card number. It is flat impossible to do. The email route gets you nothing but a promise of a response, but it does not come. You get on the phone, spend nearly an hour with some fellow in India in control of your computer and doing his best...
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Anonymous
KennyC

No doubt you were not dealing with Malwarebytes, but a scam company. Malwarebytes does not outsource their help. Read this article: https://blog.malwarebytes.com/101/2017/04...

Anonymous
LDT

Malwarebytes doesn't take control of your computer so no idea who you let do that.I hope you didn't give them your credit card information.Malwarebytes only has online support...

I've called support twice for simple problems and got the hard sell both times. The intimidation level was searing! First,I upgraded my Malwarebytes to 3.0.6 and the web protection function kept turning off. I finally called tech support to find out what was wrong and...
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Anonymous
KennyC

They "Do Not" offer phone support, only email support. I suggest that you read this article. You have been scammed by someone pretending to be Malwarebytes. https://blog.mal...

Anonymous
Anonymous

ok first of all you are a ***! Malwarebytes does not have a support telephone number you *** ***! You do a google search for "malawarebytes support phone number" and you will ...

3.6
I liked
  • Product
I didn't like
  • Aggressive support staff bent on extortion
  • Support team
#1000099
Reply to reviews
I was prompted to upgrade to a 3.0 version of Malwarebytes. I went through all the steps and everything seemed to go fine. When I clicked on the icon for Malwarebytes and then also tried to access from programs menu all I got was a prompt that it was unable to reach...
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Anonymous
d.elliott

Same problem with me. Everything was fine after my service auto-renewed at the end of December. In the final few days of January there was an upgrade that seemed to work jus...

h.kitchener
h.kitchener

Malwarebytes is a good program but their support, is indeed rather useless. You didn't say if this is a purchased or free version of Malwarebytes. If the free version, then ju...