Malak Jewelers Reviews
1 TOTAL REVIEW
Rude Customer Service from Appraiser and staff at Malak Jewelers Tyson's Corner Mall
My Fiance and I happend to have her wedding ring set with us since I was to get it appraised for insurance purposes. Noticed Malak Jewelers at the Tyson's Mall had appraising advertisment and the appraiser was available. Well, he shows up in a rude manner as if we didn't know what we were there for. He didn't introduce himself, or said welcome...nothing. I asked for his credentials if they were from GIA or AGS. He was GIA, but his pompous response and his lack of candor is what made me not want to do business with him. At that point I didn't care if he was the main guy of GIA, he killed it from the moment he opened his mouth. I do not recommend buying anything from this store at Tyson's Corner Mall that is located at Tysons Corner VA. You want quality people that will not only be courteous, but be helpful to your. The staff that work there were of poor quality as well. If you want good customer service, go to Helzberg Jewlers; They are accredited by AGS. Also, if you are looking into getting your jewelry appraised, go to the AGS website for accredited appraisers that AGS validates.
Washington, District Of Columbia
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