The most rude person in the world to finish my order.

My husband and I were going to order a 7x14 custom cargo trailer. I spoke with Chloe to try to finish up my order. She was so rude through the whole thing I was in shock. In the end I told her I would need to know how much it weighed to make sure I can tow it with my van. She said she didn't know, would not be able to find out. No one ever asked before. that queAA quis

User's recommendation: Stay away.

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1 comment
#2032690

The empty weight should be 2100 lbs. depending on any options.

Your total weight loaded must be less than 7000lbs. at the wheels max. Your hitch weight should be around 700lbs.

Hopefully you have a full size van that is 1/2 ton or more and have a hook up for electric brakes. If You plan to run heavy get a weight distributing Hitch.

ID
#2593939 Review #2593939 is a subjective opinion of poster.
Location
Belleview, Florida
New Reviewer

POOR SERVICE AND EXPERIENCE

Father was driving down from NJ to pick up the trailer in GA. He struggled to drive down there with only 1 hour of sleep to avoid dying on the road. He had a flat tire that he had to get fixed, he ran into an accident, got ticketed for speeding, and had to drive in pouring rain. He had to change his schedule because they couldn't meet his. Of course the 15 hour drive turns into a 20 hour drive with all the delays he encounters, he arrives a little late with all the crap he went through and now that he's arrived late the b**** Candace starts making a fuss about having to stay late... b**** please the man almost died trying to fit your schedule, learn some empathy and business etiquette. Honestly, worst customer service experience ever and quite shocked at how long they've stayed in business... don't see them lasting much longer. I will NEVER EVER EVER recommend them to anyone, rather yet, I'd say avoid them like the plague

User's recommendation: AVOID THEM.

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1 comment
#2036778

Better planning on you’re fathers part would probably solved of those problems.

ID
#2204534 Review #2204534 is a subjective opinion of poster.
Loss
$700
Preferred solution
Apology

Watch video

https://www.youtube.com/watch?v=EXkcXgyoYSA&t=1s
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ID
#1789625 Review #1789625 is a subjective opinion of poster.
Location
New Orleans, Louisiana
New Reviewer
MakeMyTrailer - Horrible Experience
We ordered a custom built trailer on the website makemytrailer.com (also in business at Plain Ol’ Trailer). We specifically told them it had to have a ramp door as we planned to haul our Harley Davidson in it. After waiting 6 weeks for them to build it, we took off...
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4 comments
#2094155

stay away from this company i got a 6.10 trailer and the roof is cheap and has dents in it not worth the time or money 2021

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ID
#1528858 Review #1528858 is a subjective opinion of poster.
Service
Makemytrailer Trailer Construction
Reason of review
Not as described/ advertised

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