Mainstay
Mainstay Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 2 reviews; overall sentiment is negative with repeated reports of dissatisfaction, high prices, withheld deposits, product malfunctions, and poor customer service.
Key Takeaways for Future Customers
- Check Mainstay reviews for reports of deposit disputes and refund issues before purchase.
- Expect slow or no response from customer service on missing parts or defect claims.
- Inspect items on arrival; some customers report malfunctions and pests.
Negative Feedback / Risk Areas
- Repeated Mainstay customer complaints about kept deposits, alleged scams, and billing or refund disputes.
- Pest infestations, rude staff, and unreturned calls harming trust and privacy and data security perceptions.
- Product defects, missing parts, and poor warranty or exchange follow-up.
Positive Feedback
Some customers noted a full size fridge and generally good product quality on arrival despite other issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 2 reviews; overall sentiment is negative with repeated reports of dissatisfaction, high prices, withheld deposits, product malfunctions, and poor customer service.
Key Takeaways for Future Customers
- Check Mainstay reviews for reports of deposit disputes and refund issues before purchase.
- Expect slow or no response from customer service on missing parts or defect claims.
- Inspect items on arrival; some customers report malfunctions and pests.
Negative Feedback / Risk Areas
- Repeated Mainstay customer complaints about kept deposits, alleged scams, and billing or refund disputes.
- Pest infestations, rude staff, and unreturned calls harming trust and privacy and data security perceptions.
- Product defects, missing parts, and poor warranty or exchange follow-up.
Positive Feedback
Some customers noted a full size fridge and generally good product quality on arrival despite other issues.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anaheim, California
They are a fraud!!!! Scammers!!!!
- - A $200 deposit was charged.
- - Linens were billed at $200.
- - They say linens were cleaned and stains removed.
- - Customer reports fleas and spiders in the unit.
I stayed here for 2 weeks and always paid a $200 deposit, and I never had a problem with it because I figured I'd be getting my deposit back. So, two days ago, we changed rooms, and there was some spilled vitamin water on a sheet and the comforter.
Obviously, it would be taken out with some hot water and, if anything, bleach. But instead, they decided to charge me $200, so I said I wanted to get the comforter and the sheet back because I knew it was just vitamin water and that they had lied about washing it. Either way, $200 for two linens is extremely expensive. So I got the linens back, and exactly what I thought: some hot water completely cleaned out the light pink stains that were on the linens.
They tried saying that four towels were $200. They are scammers, and they should have no business at all. Not to mention they're infested with bugs; there are so many fleas in the carpet area. I had bite marks all over my ankles and feet, and huge black spiders we found in the couches.
They have a huge bug problem as well. They probably scam us out of our $200 deposit just to pay for their bug problem.
- Full size fridge
- Bugs fleas and termites bad staff
- Everythin
Preferred solution: Apology
User's recommendation: Don’t stay here !!! Stay anywhere but here!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Virginia Beach, Virginia
Malfunction of item
Just purchased a double burner a week ago and both burners are burnt out. I have purchased this item a couple of times.
I feel like it should be replaced. It's hard times I don't have money to waste.
- Good product
- Malfunctions
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDefected beach chair ...contacted Mainstay never received a response se
I ordered two beach chairs. They arrived.
When setting up, I noticed both chairs had *** in the cup holder part of the chair.
I notified the company and haven't gotten a response. Very unhappy.
Preferred solution: Full refund
Wilson, North Carolina
Missing parts
I bought 2 bookshelves and 1 was missing parts I tried to call customer service and it goes straight to voicemail no one returns call
User's recommendation: Don’t buy mainstay furniture
Houston, Texas
Kept deposit and said I was a no show
- - Water pipes burst above rooms 421 and 420.
- - Deposit was taken.
- - We were told we were a no-show.
- - General manager was rude and discriminatory.
I stayed at hotel 17th water pipes burst above my room 421 and 420. It wasnt our fault and my deposit was taken then they said I was a no show the general manager was rude disrespectful and descriminated against us. He lied to us and blamed us for their mishaps Then said we was a no show my opinion watch who you deal with
User's recommendation: Stay away
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