New Reviewer

Rude front desk clerk no internet at all.

I'm not going to keep giving reviews for rude sucky service, no internet and no breakfast menu. Won't be staying here ever again!

User's recommendation: Don't stay here!

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ID
#4612630 Review #4612630 is a subjective opinion of poster.
Location
Alcoa, Tennessee
Cons
  • No internet no breakfast menu no locked doors rude front desk clerk
Loss
$105
Preferred solution
Full refund

Horrible stay

MainStay Suites - Horrible stay
MainStay Suites - Horrible stay
Good morning My name is sharre Babineaux i check in yall hotel on 4/29/2023. I had to change room twice 1st room refrigerator didnt work .do i was moved from 421 to 406 where they was roaches all over the place i went to the front they exchange room to 306 that had lil buds all over i had to work the next morning. So i went to the front desk at 140am in the morning to get buds spray ...i had to pay for anothet night bec i miss work.i had to book for 5/1/2023 because I was killing buds all night and I was tired .not from this area .so that would me stay at this locationno

User's recommendation: No im wouldn't.

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ID
#4558139 Review #4558139 is a subjective opinion of poster.
Location
Houston, Texas

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Verified Reviewer
New Reviewer

Horrible stay

Good morning My name is sharre Babineaux i check in yall hotel on 4/29/2023. I had to change room twice 1st room refrigerator didnt work .do i was moved from 421 to 406 where they was roaches all over the place i went to the front they exchange room to 306 that had lil buds all over i had to work the next morning. So i went to the front desk at 140am in the morning to get buds spray ...i had to pay for anothet night bec i miss work
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ID
#4558088 Review #4558088 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

Unsatisfied

2/9 had to be moved to another room because of excessive noise. 2/10 came back to this motel to sleep after nearly 32 hours with no sleep after my sons surgery for stage three cancer in Lancaster ohio to some sort of a birthday party for a young boy that had not only myself unable to sleep but the entire motel. The 4th floor of this motel were all coming out into the hallway to try to see what exactly was going on. I tried to get a refund to move to another location but I was denied and told I could talk to the manager on Monday. I first off would think that since Im staying here because my son is in the hospital with cancer I would maybe get some sort of a discount for my prolonged stay and I would think since I have not been able to go to sleep for 2 nights in a row because of the excessive noise here when I really need to sleep that I should not have a problem with a refund for last night and tonight. User's recommendation: Don’t stop here
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2 comments
#2315596

You should not get a discount and certainly not a refund. If you don’t like it leave.

#2315707
@PissedConsumer2315596

Agree. And leave your son and any personal info out of your complaint.

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ID
#4427530 Review #4427530 is a subjective opinion of poster.
Location
Logan, Ohio
Pros
  • Nice space
Cons
  • Noise
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Deposit refund

Still haven't received all of my money was only refunded $74 The manager never called it resolved my issue.
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ID
#4415850 Review #4415850 is a subjective opinion of poster.
Location
Indianapolis, Indiana

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Verified Reviewer
New Reviewer

Car being shot in the parking lot reference #1068****