Unclaimed
MainStay Suites
705
CLAIMED LOSSES
8
TOTAL REVIEWS
MainStay Suites Reviews
New Reviewer
Rude front desk clerk no internet at all.
I'm not going to keep giving reviews for rude sucky service, no internet and no breakfast menu. Won't be staying here ever again!
User's recommendation: Don't stay here!
ID
Location
Alcoa, Tennessee
Cons
- No internet no breakfast menu no locked doors rude front desk clerk
Loss
$105
Preferred solution
Full refund
Horrible stay
Good morning My name is sharre Babineaux i check in yall hotel on 4/29/2023. I had to change room twice 1st room refrigerator didnt work .do i was moved from 421 to 406 where they was roaches all over the place i went to the front they exchange room to 306 that had lil buds all over i had to work the next morning. So i went to the front desk at 140am in the morning to get buds spray ...i had to pay for anothet night bec i miss work.i had to book for 5/1/2023 because I was killing buds all night and I was tired .not from this area .so that would me stay at this locationno
User's recommendation: No im wouldn't.
ID
Location
Houston, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerHorrible stay
Good morning My name is sharre Babineaux i check in yall hotel on 4/29/2023. I had to change room twice 1st room refrigerator didnt work .do i was moved from 421 to 406 where they was roaches all over the place i went to the front they exchange room to 306 that had lil buds all over i had to work the next morning. So i went to the front desk at 140am in the morning to get buds spray ...i had to pay for anothet night bec i miss work
ID
Location
Houston, Texas
New Reviewer
Unsatisfied
2/9 had to be moved to another room because of excessive noise. 2/10 came back to this motel to sleep after nearly 32 hours with no sleep after my sons surgery for stage three cancer in Lancaster ohio to some sort of a birthday party for a young boy that had not only myself unable to sleep but the entire motel. The 4th floor of this motel were all coming out into the hallway to try to see what exactly was going on. I tried to get a refund to move to another location but I was denied and told I could talk to the manager on Monday. I first off would think that since Im staying here because my son is in the hospital with cancer I would maybe get some sort of a discount for my prolonged stay and I would think since I have not been able to go to sleep for 2 nights in a row because of the excessive noise here when I really need to sleep that I should not have a problem with a refund for last night and tonight. User's recommendation: Don’t stop here
2 comments
ID
Location
Logan, Ohio
Pros
- Nice space
Cons
- Noise
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDeposit refund
Still haven't received all of my money was only refunded $74 The manager never called it resolved my issue.
ID
Location
Indianapolis, Indiana
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer
You should not get a discount and certainly not a refund. If you don’t like it leave.
Agree. And leave your son and any personal info out of your complaint.