Mainline Menswear
Mainline Menswear Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mainline Menswear has 2.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Normally very good, Range of products.
Cons: Hopefully just this time not very good quality, Refunds and returns, Shocking from the very start.Recent recommendations regarding this business are as follows: "Don't use!", "Avoid! Avoid ! Avoid", "Don’t use".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mainline Menswear has 2.4 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Normally very good, Range of products.
Cons: Hopefully just this time not very good quality, Refunds and returns, Shocking from the very start.Recent recommendations regarding this business are as follows: "Don't use!", "Avoid! Avoid ! Avoid", "Don’t use".
Most users ask Mainline Menswear for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers. Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Not happy with last delivery and quality
Hi i have used mainline menswear and been very happy ,i had a delivery yesterday from mainline menswear of boss shorts and t-shirt set and 3 Ralph Lauren t-shirt and the quality is not very good
- Normally very good
- Hopefully just this time not very good quality
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Swansea, City And County Of Swansea
Order never received
Ordered a Christmas present from them. Courier was royal mail!
They say they delivered it to another street, picture of a thumb or finger over the lense!GPS gives this other address , proof it was delivered to the correct address! Customer service is non existent on this company as they refuse to refund as they have to put in a claim to the courier first!
Courier saying they won't honour the claim as they delivered! DONT USE this company if you want your stuff or something similar to customer service!
User's recommendation: Don't use!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
My parcel
I had a delivery form mainline an a T shirt that was too big so iv got royal mail to pick the parcel up an now its lost so iv had to contact royal mail customer service an they emailed me a letter to send to mainline to get my money back an nothing is being done it coz me -£50 an that is a lot of money to me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Gift code
I have tried to use my gift code to purchase items and I am told that it is invalid
Gift code: 232310DP
Amount : £186.01
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Scarborough, England
Lost parcel no refund 7 weeks later now being ignored.
My parcel from Mainline Menswear was firstly due on and paid for a next day delivery which it wasn't , it was then left in my recycling bin (which was in fact out for collection to be emptied ) their driver from their delivery firm DPD deeming this a safe place to leave my parcel!! This happened on the 22nd December and was a Christmas gift.
My bin was emptied with the parcel inside ! It is now February and I still haven't received my refund or a replacement item. Instead I have been expected to wait over 6 almost 7 weeks with no resolution. To have my emails ignored now on two separate occasions by mainlines menswear and my claim of no goods received via Clearpay also ignored and not even responded to.
Company now blocking me and deleting any negative review I leave on their socail media pages!
Not exactly the actions of an innocent company .. just Shocking !!
- Shocking from the very start
Preferred solution: Full refund
User's recommendation: Avoid! Avoid ! Avoid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Poor customer service, lie about returned product
Company fixed the issue and I have been provided with full refund.
Placed an order for a top which showed as size 4 large on their website, but was actually a size 4 medium when it arrived, so immediately ordered a size 5 Extra large (which arrived as a size 5 large!)
Returned the smaller medium which hadnt even been opened and they refused the refund as they said it has been worn and smelt of aftershave! Strange as wasnt opened by me or even been tried on!
Shocking customer service and would never buy from again!
- Range of products
- Refunds and returns
Preferred solution: Full refund
User's recommendation: Don’t use
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