Karen G Ksx

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Verified Reviewer

Very nasty

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The room was not clean. Carpet filthy and smelled like smoke and wet dog!

Door would not close. Water would not work in sink. Sink clogged and rust on all appliances.

Needs to be trashed. Unacceptable

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Loss:
$1000
Pros:
  • Location
Cons:
  • Nasty and unacceptable

Preferred solution: Full refund

User's recommendation: Unacceptable

Karen G Ksx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kissimmee, Florida

Unacceptable conditions and should be condemned

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Our room was so nasty and filthy. I have pictures and the smell was horrendous.

We complained and was given a worse room. We can not stay at this resort and need a full refund.

View full review
Loss:
$1000
Pros:
  • Location
Cons:
  • Nasty
  • Nothing works

Preferred solution: Full refund

User's recommendation: Do not stay here

Anonymous
map-marker Fort Lauderdale, Florida

Get a refund

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The hotel tried to charge me an extra fee that was never included in my reservations, so I told him I was not paying a fee that was not included. So I would like my refund for somewhere I didn't stay.

They even refunded our hold immediately because we left. That's the proof and manager's name

You can speak to.

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