Maine Lobster Now
Maine Lobster Now Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Maine Lobster Now reviews show a 4.0 star rating from 2 customers, with generally satisfied buyers noting good lobster and crab quality.
Positive Feedback
Customers praise the taste and quality of lobster and crab and recommend inspecting orders on arrival.
Negative Feedback / Risk Areas
- Product quality issues like shell disease reported in at least one order.
- Poor dispute resolution and concerns about how customer complaints are handled.
- Advice to document issues immediately since missing photos can block replacements or refunds.
Key Takeaways for Future Customers
- Check orders promptly and photograph any problems to support refunds or replacements.
- Be aware of potential customer service disputes when evaluating Maine Lobster Now customer service and complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Maine Lobster Now reviews show a 4.0 star rating from 2 customers, with generally satisfied buyers noting good lobster and crab quality.
Positive Feedback
Customers praise the taste and quality of lobster and crab and recommend inspecting orders on arrival.
Negative Feedback / Risk Areas
- Product quality issues like shell disease reported in at least one order.
- Poor dispute resolution and concerns about how customer complaints are handled.
- Advice to document issues immediately since missing photos can block replacements or refunds.
Key Takeaways for Future Customers
- Check orders promptly and photograph any problems to support refunds or replacements.
- Be aware of potential customer service disputes when evaluating Maine Lobster Now customer service and complaints.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Poor dispute resolution
Respect their customers and listens to their complaints we have been customers for a good number of years and they challenged our integrity
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLobster shell disease
I received my order yesterday of 4, 12-14 oz lobster tails. One of the tails had lobster shell disease.
No I didnt take a picture of it and I should have. I think the products should be checked before they are shipped out to customers. I noticed the shell when I was about to cook it. When you can look at a product and tell that it is bad it should not be shipped to a customer.
I didnt take a picture so I cant get the bad lobster tail replaced. I will be more careful next time because Im the one who took a loss.
- Lobster and crab is very good
- No exceptions even if you order 200 times
Preferred solution: Full refund
User's recommendation: Inspect your products carefully and take pictures like they suggest if something is wrong with your products.
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Hi I work at Maine Lobster Now and it looks like you have not contacted us looking for a solution! We would be happy to help!
I did call customer service and talked to someone and she said her supervisor said I must have a picture of the bad product and I don’t have a picture
Yes! How else would we be able to verify your claim is true?
I do understand about the picture you must have proof. I have ordered many times and have been satisfied with the products and I’m not going to lie about one diseased lobster tail. I accept my loss and I will be more careful and Maine Lobster Now should inspect the product before it is shipped to a customer making sure it’s good.
They are lying.
One would think of this really happened you were taking pictures. You are obviously lying.
Honestly if you can't afford those Foods don't want it.
No need to lie to get it for free. If you can't afford to eat, visit a soup kitchen.
Good for you accept the loss. I see you tried to lie and it did not work. Maybe another restaurant will fall for your lie.
Don't fall for this. This person is lying.
It happens on this site all the time. They want something good but they can't afford it. So they lie and say there was something wrong with the food just to get a refund.
They had no pictures because they lied. How can you take pictures of something that is not true.