Main Line Health Center Reviews
5.6K CLAIMED LOSSES
2 TOTAL REVIEWS
Insurance Fraud - Charged for day before Actual Admission
Our OB/GYN wrote an order of admission at 11:30pm on 03-Dec-2015, but we didn't get to the hospital until 1230am on 04-Dec-2015. However, the hospital fraudulently "admitted" my wife in absentia at 11:55 pm so they could charge an extra $5,669. I provided phone records that included locations showing we were in a neighboring town 10 miles away at 11:58 pm!! A patient must physically occupy a room to incur a daily room charge. A written order to admit the patient does not meet the definition of room occupancy. This is obvious insurance fraud. BEWARE!
Reason of review
Poor customer service
Sends repeat bills; charges you for your records.
While I have no problem with the care I received at Main Line Health-Upper Providence Family Medicine, I do have a problem with being billed erroneously and having repeat bills sent to me constantly. I have lost count as to how many times I've had to call them about a bill they sent me that I've already paid or about a bill that I should never have received. Once I got a bill for over $400 while I was covered under insurance from my husband's company. The bottom of the bill said I no longer had insurance coverage, which was completely incorrect...there had been no changes in my coverage. Instead of making a phone call to ask me about it, they just went ahead and billed me for that much money. That was another phone call I had to make. I swear...no one does their job. These companies and businesses must think that we consumers have nothing better to do than make phone calls about their mistakes. I wonder how much $ they make from people who just blindly pay any bill they receive and never question it. Also, after I moved out-of-state and started seeing a different doctor I signed a release at the new doctor to obtain my records from MLH. Those *** at MLH then sent me a bill for $20. Why am I being billed to have MY records sent elsewhere??? That is completely ridiculous. So, unless you want to deal with getting screwed by extra bills and charges for everything, I would avoid this medical office.
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