Mailchimp Reviews

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Needed help you suck

Lon g time customer as 501c3. Too bad that I am now paying and can't get a simpleanswergothrtnit I just lost my job after 1.2 days vŕ95? JUST LOST MY JOB I HATE YOU

User's recommendation: Don't bother.

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ID
#2649427 Review #2649427 is a subjective opinion of poster.
Location
North Kingstown, Rhode Island
New Reviewer

Over charged

Ive erased all of my contacts in MailChimp but am still being charged for 5000 contact. Its frustrating.

User's recommendation: Use somebody else.

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ID
#2626954 Review #2626954 is a subjective opinion of poster.
Loss
$41
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Unreliable

After almost a full year (!) of back and forth with MailChimp support on what should have been a single interchange providing me with a set of instructions for fixing my automation not sending, support email has been discontinued. There is no phone number for reaching a person, and their technical support form fails to send. Automations are now failing also to send because the platform is failing to recognize feed URLs validated with their own validator. All of this is unacceptable, from crazy bad customer service to broken platform functionality. A frustrating shame and waste of thousands of hours of my precious time. ThA
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ID
#2609067 Review #2609067 is a subjective opinion of poster.
Pros
  • Have a free plan
Cons
  • No way to reach a person
  • No customer service for free plan
  • Tech support portal broken
Preferred solution
FIX the issues, respond to customers reporting them.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Can't login even after resetting password

What is wrong with my account that would prevent me from logging in???
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ID
#2355692 Review #2355692 is a subjective opinion of poster.
Product
Mailchimp Account
Preferred solution
Need access to my account ASAP

Censoring the Truth

I heard that you stopped all announcements of "Stop the Steal" Rallies claiming there were reports of "misinformation" and news of "violence". I don't know if somebody lied to you or paid MailChimp money, but that crap about "misinformation" and "violence" is a lie. While the Mainstream Media lies and spreads propaganda about President Trump and Trump-Supporters, we stand on the truth and there is no violence amongst us. Pres. Trump won the election by a landslide, Media and Democrats are lying thieves trying to steal the election. Biden cannot be legally or Constitutionally declared president, that's up to the Electorate. I think Democrats and Media are banking on us being stupid and believing them! There's overwhelming incontrivertible evidence, 500 eye-witness testimonies (and the number is growing every day) of massive voter fraud and election interference. MASSIVE, and it's been going on for years, maybe decades! But the PROPAGANDA Media doesn't want anybody to know! They are paid to lie and spread propaganda! So while the evidence grows and we speak the truth, the Media lies and spreads propaganda! We are not violent, but the Media and Democrats call rioting evil violent AntiFa and Marxist BLM "peaceful protesters" as they burn down buildings and destroy businesses! You've picked your side! You picked the side of wicked evil lying people to silence good, truly peaceful protesters who want to do what is right in God's eyes. You've picked the wrong side! You picked EVIL! So let me tell you what will happen: we will announce and market our events without you and more people will hear the truth, and we will start our own marketing services that will not CENSOR the truth! Shelley

User's recommendation: Don't use MailChimo.

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ID
#2283537 Review #2283537 is a subjective opinion of poster.
Location
Monticello, Florida
New Reviewer

MY EMAIL IS BEING OVERRUN BY "CONFIRMATION" EMAILS

I AM GETTING DOZENS OF UNSOLICITED MAILS "CONFIRMING" MY ACCOUNT OR MY SUBSCRIPTION TO THIS AND THAT. I HAVE NEVER CONTACTED ANY OF THESE ACCOUNTS/COMPANIES. SEVERAL ARE FROM FOREIGN COUNTRIES (?).
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ID
#2248577 Review #2248577 is a subjective opinion of poster.
Product
Mailchimp Email Subscription
Cons
  • Overrunning my eamil with unsolicited emails
Preferred solution
REMOVE MY EMAIL FROM ALL THESE COMPANIES SENDING ME EMAILS USING MAILCHIMP
New Reviewer

Due to covid 19 no advertising required since march 2020

I want full refund since March 2020 to date.
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ID
#2203095 Review #2203095 is a subjective opinion of poster.
Service
Mailchimp Customer Care
Cons
  • No business due to covid 19
Loss
$2000
Preferred solution
Full refund
New Reviewer

Refund of monthly payments deducted automatically with Amex

Please be informed that we have noticed that MailChimp still charging us. We have stopped advertising using Mailchimp since April. Please refund back 5 months of charges by Mailchimp to my Amex card. My last 4 digits are 7000 Tina Shazell. This is for PT Real Estate Bali email address is at info@***.com I look forward to your refund asap. Thank you Tina Shazell
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ID
#2203089 Review #2203089 is a subjective opinion of poster.
Location
Denpasar, Bali
Service
Mailchimp Customer Care

Avoid using - there are far better alternatives out there

We're a long time customer with Mailchimp and we send drip marketing to any new user that signs up. We had a boom in signups and had our unsubscribe rate jump to 7%. This is not uncommon as you know, sometimes you sign up for a service thinking it's what you want but it isn't. Mailchimp disables the account from sending ANY emails because they didn't like the unsubscribe rate. What's scary is that they don't bother to inform us of this. The drip marketing is an important part of our signup process and to have it turned off (or any other campaigns) without notice is terrible. We've been working with them for a number of days to get things going again and they have been dragging their feet in getting things re-enabled - assuming they will. Avoid using Mailchimp - they are extremely expensive and they can disable you
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ID
#1742624 Review #1742624 is a subjective opinion of poster.
Service
Mailchimp Email Marketing Service
Pros
  • Nice website
  • Lots of templates
Cons
  • Live chat is painfully slow
  • Your account can be disabled without notice
Reason of review
Problem with delivery
Preferred solution
Full refund

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