Mahabis Reviews
Mahabis Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mahabis has a 5.0 star rating from 2 reviews and overall sentiment is mixed: high product ratings but recurring service issues noted in Mahabis reviews.
Key Takeaways for Future Customers
- Expect good product quality and range but check pricing as reviews mention high price level.
- Be prepared to follow up on returns and refunds; customer service response can be slow.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow or missing customer service and lack of phone contact.
- Refunds and returns processes reported as difficult and delayed.
- Issues handling personalised orders and order changes.
Positive Feedback
Consumers value product diversity and rate Mahabis highly for product quality.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mahabis has a 5.0 star rating from 2 reviews and overall sentiment is mixed: high product ratings but recurring service issues noted in Mahabis reviews.
Key Takeaways for Future Customers
- Expect good product quality and range but check pricing as reviews mention high price level.
- Be prepared to follow up on returns and refunds; customer service response can be slow.
Negative Feedback / Risk Areas
- Repeated customer complaints about slow or missing customer service and lack of phone contact.
- Refunds and returns processes reported as difficult and delayed.
- Issues handling personalised orders and order changes.
Positive Feedback
Consumers value product diversity and rate Mahabis highly for product quality.
Preston, Lancashire
No refund
- - My slippers were returned on 4 March with no refund yet.
- - I need £49 refunded.
- - I'm unhappy about the 100-symbol requirement and returns access.
My slippers were returned on 4/March and no refund as yet.£49 which I need back. Ive no idea why you should require me to use 100 symbols when all I needed was first 2 sentences
I was assured that yours was a classy product which I sadly could not keep but a good company does not make it almost impossible to get access to a returns service.
User's recommendation: Be careful when ordering.
Unsatisfied customer no customer service
- - Address amended before delivery; online note said items were left at the back door, but I didn't receive them.
- - Emailed Mahabis; awaiting investigation.
I purchased a pair of mahabis slippers which were due to be delivered by Amazon
Somewhere along the line my address was amended and before delivery I wrote a message to Amazon delivery to correct it
Needless to say -I did not receive my items even though they were left by back door according to the message online
I emailed Mahabis and am still waiting for an investigation to take place
I have previously purchased about 4/5 pairs in the past without a problem
I am not impressed and wont be ordering again
User's recommendation: Buy elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Terrible customer service
- - Only one slipper was engraved.
- - I emailed for a fix; no reply before production.
- - Told nothing could be done; £147 wasted.
Company fixed the issue and I have been provided with apology. Very happy issue was sorted by the company
- No contact phone number
- No cons
Preferred solution: A solution to my issue re order and send the in monologue slippers back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I not contacting me back
- - Ordered slippers and requested a change by email; no reply.
- - Order went into production with a personalized name on one slipper; not happy.
Company fixed the issue and I have been provided with product or service ordered. The company got back to me and am very happy with the resolution offered.
I ordered a pair of slippers last night Sunday 10th December I realized I had made an error and sent an email requesting a change I emailed again today 11th and have still heard nothing back I have now had an email that they have gone into production I will now get a pair of personalized slippers with the name just on one slipper I am not happy I did my best to contact the company when I realized there was an issue, and they have not bothered to respond back to me
Preferred solution: The issue resolved
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