New Reviewer

WORST PEOPLE ON EARTH!!!

I live @ 120 Saint Marks as of right now. 1. We moved in and everything was broken. Dryer door was cracked, outlet covers were missing, cover for the thermostat is missing, toilet seat was broken, toilet paper holder was ripped out of the wall. etc etc. it's been 4 months and some things have been taken care of but it requires you to personally harass the super or one of the guys who works for the super. 2. I've lived in 8 different apartments in NYC and Magnum management is by far the worst people ever to deal with. They're not just the worst at management, but the most RUDE people i've ever spoken to. They talk to you like they're at a bar fight. They are snippy, offensive, and do not listen to a single word you are saying. I ended up having to tell one of them, are you deaf? My rent check was returned to me as "not deliverable". My checks are sent out via CHASE, and i sent it using the same address as previously delivered. They are saying since the check never arrived on time, there's nothing they can do. I told them i can provide them proof from chase it was sent out on time and the address it was written to, and they said "that's still late" That is absurd. it's one thing if they're like hey it's policy i'm sorry this happened. but they just repeat "there's nothing we can do" over and over again like a broken record without even listening to you. first off, that's complete *** because there's A LOT they can do, including fixing our appliances, removing the fees ($450) as good faith. oh yeah, and also, if you email them, don't bother. they LOVE telling their tenants, "we don't directly communicate with the tenants" like that's their prerogative. they are very very very awful to deal with. so I just am crossing my fingers nothing else happens that i have to speak to them with. apartments are decent so you just have to deal with these kinds of people if you want an apartment from them.
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ID
#702878 Review #702878 is a subjective opinion of poster.
Location
New York, New York
Reason of review
Problems with payment
New Reviewer

Seriously not only the worst management, but works humans on earth

I live @ 120 Saint Marks as of right now. 1. We moved in and everything was broken. Dryer door was cracked, outlet covers were missing, cover for the thermostat is missing, toilet seat was broken, toilet paper holder was ripped out of the wall. etc etc. it's been 4 months and some things have been taken care of but it requires you to personally harass the super or one of the guys who works for the super. 2. I've lived in 8 different apartments in NYC and Magnum management is by far the worst people ever to deal with. They're not just the worst at management, but the most RUDE people i've ever spoken to. They talk to you like they're at a bar fight. They are snippy, offensive, and do not listen to a single word you are saying. I ended up having to tell one of them, are you deaf? My rent check was returned to me as "not deliverable". My checks are sent out via CHASE, and i sent it using the same address as previously delivered. They are saying since the check never arrived on time, there's nothing they can do. I told them i can provide them proof from chase it was sent out on time and the address it was written to, and they said "that's still late" That is absurd. it's one thing if they're like hey it's policy i'm sorry this happened. but they just repeat "there's nothing we can do" over and over again like a broken record without even listening to you. first off, that's complete *** because there's A LOT they can do, including fixing our appliances, removing the fees ($450) as good faith. oh yeah, and also, if you email them, don't bother. they LOVE telling their tenants, "we don't directly communicate with the tenants" like that's their prerogative. they are very very very awful to deal with. so I just am crossing my fingers nothing else happens that i have to speak to them with. apartments are decent so you just have to deal with these kinds of people if you want an apartment from them.
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ID
#686692 Review #686692 is a subjective opinion of poster.
Location
New York, New York
Cons
  • Absurd fees
  • Hidden fees
  • Customer service
Reason of review
Poor customer service
Loss
$455
Preferred solution
Full refund
New Reviewer

Deceitful & Neglectful in NYC: Magnum Management LLC

Just last week, we put in an application for one of Magnum's apartments: we offered full price, had no issues with our application and were told we were approved. We had a deposit down and were all set to sign the lease when they tell us the current tenant is possibly resigning and we have to wait a day to find out. Sure enough, a day later, they tell us the old tenant is definitely resigning... As frustrating as this all was, we were gracious about it and started the search all over again... That very same night, we're searching on craigslist and what do we see??? Our apartment... Only it's listed at a higher price. This company is deceitful and sleazy, the epitome of a manipulative real estate management company. After this experience, I looked into them some more and learned of their general reputation: poor service, bedbugs, etc. Apparently, they ignore their lower rent buildings almost entirely. New Yorkers, beware!"Ž
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1 comment
#356717

I'm pretty sure everyone who has lived in a Magnum building will agree that they have to be one of the worst Management Companies in the city. It is impossible to get in touch with anyone there. The receptionists will literally just put you on hold until you hang up.

Terrible people.

ID
#187636 Review #187636 is a subjective opinion of poster.
Location
New York, New York

About

Magnum Management Llc Pros and Cons

Cons: Rudeness, Hidden fees, Customer service

Summary

Magnum Management LLC operates with such types of properties as residential and commercial ones. The company executes its operations on the territory of lower Manhattan. Along with the supply of business propositions, Magnum Management LLC offers reconstruction, renovation and design services for the clients. The projects are differentiated by condominium and residential ones as well. The company provides information about the billing inquiries and customer maintenance. One more distinctive option which is guaranteed to the clients of Magnum Management LLC is an application of personal superintendent who is responsible for the assistance at emergency situations. The main office can be founded in New York and is open for customer contact every day from Monday till Friday from 9 a.m. till 6 p.m.

Magnum Management Llc reviews and complaints

Magnum Management Llc is ranked 470 out of 1855 in Real Estate category

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