Magnolia Market
Magnolia Market Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magnolia Market has a 5.0 star rating based on 2 customer reviews. 100% of users would likely recommend Magnolia Market to a friend or colleague. Rating distribution shows 100% positive and consumers are mostly satisfied.
Key Takeaways for Future Customers
- Magnolia Market reviews mention product issues such as an unscented candle despite expecting scent.
- Orders and gift subscription problems were resolved with refunds but caused delays.
- Expect to call multiple numbers; some questions required third-party escalation to get answers.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and ignored emails.
- Reports of defective items, billing confusion, and delivery charge disputes.
Positive Feedback
Reviewers value location, discounts and special offers, and note a low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magnolia Market has a 5.0 star rating based on 2 customer reviews. 100% of users would likely recommend Magnolia Market to a friend or colleague. Rating distribution shows 100% positive and consumers are mostly satisfied.
Key Takeaways for Future Customers
- Magnolia Market reviews mention product issues such as an unscented candle despite expecting scent.
- Orders and gift subscription problems were resolved with refunds but caused delays.
- Expect to call multiple numbers; some questions required third-party escalation to get answers.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and ignored emails.
- Reports of defective items, billing confusion, and delivery charge disputes.
Positive Feedback
Reviewers value location, discounts and special offers, and note a low price level.
Media from reviews
Mobile, Alabama
Questions about a purchase of H&H with Magnolia candle
A candle that was suppose to be scented(Zest), it has no scent. The container is attractive but its disappointing and confusing to pick out a scented candle and get just a candle.
User's recommendation: Don’t buy this one if you want scented.
Bought something at magnolia table. Opened packaged box to find it was defective. Need help.
- Item was handed from behind the counter and taped shut.
- After opening it, I found a glass defect: bubble, crack, and a sharp edge; please replace.
Box of item I wanted was given to me from behind the counter, taped shut. I didnt open til I flew home.
When I opened I see there is a defect in the item.
Wondering if you would replace it. There was a bubble in the glass and so it is cracked with a slightly sharp edge.
Preferred solution: Let the company propose a solution
Beaverton, Oregon
It was a question about a product...and my attempts to communicate were ignored.
- Plant stand existed for years, then discontinued; a similar one returned.
- Asked if it was the same model; Magnolia and Pissedconsumer helped.
They have had a standing plant stand available for a couple years. My DIL has one and I wanted one, also.
Shopping the last 3/4 year showed it discontinued but suddenly another one is available..very, very similar to the one discontinued. I needed to know if it was the same one or different, and if so...how. I sent several emails that were ignored.
I connected with Pissedconsumer and Magnolia
promptly sent an email regarding my question and it has been successfully answered. Thank you.
User's recommendation: It is a shame that a customer must use Pissedconsumer to get a simple answer to a question.
Magnolia, Texas
Ordered and paid for a gift subscription. It didn’t arrive. They eventually refunded my money. I tried to reorder. Found that Magnolia Journal has no tie to Magnolia Market. Customer Service is HORRI.
- Customer service is poor.
- Voicemail goes to Journal; they say they are not affiliated with Market.
- Gaines products and services were disappointing.
Customer Service is HORRIBLE. Cant talk to anybody at the Market voicemail rolls over to Journal.
Journal people are quick to tell you they have nothing to do with Market. Terribly frustrating, no-win. Its really bad.
I expected more from the Gaines products and services. Quite disappointing.
User's recommendation: Purchase another product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is innthe worksOf my favorite shows
Not really a problem I just am missing in the works on Magnum TV and I watch Magnum all day long I love it but Im missing in the works that was my favorite show
El Paso, Texas
Couldn’t change address on line
- I could change street, zip, and city, but not state.
- Four numbers to reach the right service; issue resolved and address changed.
I could change street number and name, zip code, city but not on he state. I also had to go through 4 phone numbers to find the right place to call , once I found the right customer service it was great and the matter resolved. My address is now changed and I dont need to worry about getting my order.
User's recommendation: Keep calling numbers till you get the right one
EXTRA CHARGE FOR LIFT-GATE WHEN NONE WAS AVAILABLE
- There was a charge for lift-gate service despite no lift-gate being used.
- The owner helped unload by hand.
- Please review the charge.
I PD. DRIVER CHECK-COLLECT AND HERE A WEEK OR SO LATER I RECEIVE A BILL STATING I OWE FOR LIFT-GATE SERVICE CHARGE, AND THERE WAS NO LIFT-GATE USED FOR DELIVERY??
I, THE OWNER, HELPED THE DRIVER UNLOAD MATERIAL, AND WE UNLOADED EVERYTHING BY HAND.
THANKS FOR YOUR CONSIDERATION ON THIS MATTER. I DON'T REALLY FEEL LIKE I OWE FOR THIS EXTRA CHARGE BECAUSE NO LIFT-GATE WAS USED!!
Preferred solution: Full refund
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