Magnolia Hotels Reviews
Magnolia Hotels Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magnolia Hotels has a 1.0 star rating from 3 reviews; consumers are mostly dissatisfied and recent recommendations say "Never stay here".
Positive Feedback
There are no positive themes in available Magnolia Hotels reviews; price is noted as high but not reflected in service quality.
Negative Feedback / Risk Areas
- Frequent complaints about no hot water and poor room conditions.
- Problems with billing and refunds after a pre-paid reservation and issues when using a digital wallet.
- Poor customer service and lack of empathy during booking and cancellations.
Key Takeaways for Future Customers
- Read Magnolia Hotels reviews before booking and consider direct booking to avoid booking platform issues.
- Expect potential billing or refund delays and confirm payment acceptance if using a digital wallet.
- Be cautious with nonrefundable pre-paid reservations during busy events.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magnolia Hotels has a 1.0 star rating from 3 reviews; consumers are mostly dissatisfied and recent recommendations say "Never stay here".
Positive Feedback
There are no positive themes in available Magnolia Hotels reviews; price is noted as high but not reflected in service quality.
Negative Feedback / Risk Areas
- Frequent complaints about no hot water and poor room conditions.
- Problems with billing and refunds after a pre-paid reservation and issues when using a digital wallet.
- Poor customer service and lack of empathy during booking and cancellations.
Key Takeaways for Future Customers
- Read Magnolia Hotels reviews before booking and consider direct booking to avoid booking platform issues.
- Expect potential billing or refund delays and confirm payment acceptance if using a digital wallet.
- Be cautious with nonrefundable pre-paid reservations during busy events.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst hostel ever!
NO ACCESS TO HOT WATER in a number of room at this hotel!! Nothing broken or being repaired just NO access!
And they dont tell you & dont help you find a shower !!!
Worst pls e ever!! Run!!
User's recommendation: Never stay here
Still waiting for someone to help me
- - I used Priceline before with no issues.
- - The hotel denied check-in after wallet payment.
- - Priceline promised a 24-hour refund, but 3 days have passed.
I have used Priceline several times and up until my most recent attempt at booking through them I havent had any issues. However this week I booked and paid for a room only to be denied checking in by the hotel because I used my digital wallet to pay for the room.
The customer service representative for Priceline promised to prioritize my refund as well assuring me that I would see the refund within 24 hours.
It has been 3 days now. I will be sure to book directly through hotel websites now.
Beware booking at Magnolia Hotel in Omaha
- - -Missed cancellation cutoff by 1 day on a prepaid reservation; no refund.
- - -There was no empathy or accommodation for daughter's surgery, and no refund.
Beware when booking at this hotel on a pre-paid reservation. I missed the cut-off day by 1 day to cancel with a refund not due to my negligence but due to finding out my daughter s to have surgery and I won't be able to make the trip.
Not only did they not try to accommodate refunding a week reservation during the College World Series where they in all likelihood will be sold out the week as they are already for one night, they had no empathy for my situation and made no accommodation at all. If this is how they treat people before they even arrive at their hotel I can not even imagine the service during the stay.
Preferred solution: Let the company propose a solution
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