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Magnolia Audio Video

Magnolia Audio Video

www.magnoliaav.com
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Magnolia Audio Video Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Magnolia Audio Video has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.

Salmaan Qhu

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Verified Reviewer
| map-marker Rockville, Maryland

Two-day project still incomplete 11 months later

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Hired Magnolia Rockville, MD in August 2014 to install a home theater system (audio, video, Control4). What was supposed to be a simple two-day job (paid in full before day 1) still has pending items 11 months later! Worse: in spite of the many emails I sent them over the last months, I haven't heard of them since... last November!

This lack of professionalism and decent courtesy is striking, especially when you consider this is supposed to be a very big company.

Avoid by any means: their only purpose is to sell you AV gear and walk away!

Pending issues:

- Control 4 programming incomplete

- missing calibration microphone from AV receiver

- sound calibration never performed

- walk through never done

- do not have the warranties for the gear purchased

View full review
Loss:
$1000
Cons:
  • Lack of profesionalism
  • Lack of basic courtesy
  • Quality of service
Reason of review:
Poor customer service

Preferred solution: Deliver product or service ordered

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