Magnolia Audio Video
Magnolia Audio Video Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magnolia Audio Video has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
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Verified Reviewer |
Rockville, Maryland
Two-day project still incomplete 11 months later
Hired Magnolia Rockville, MD in August 2014 to install a home theater system (audio, video, Control4). What was supposed to be a simple two-day job (paid in full before day 1) still has pending items 11 months later! Worse: in spite of the many emails I sent them over the last months, I haven't heard of them since... last November!
This lack of professionalism and decent courtesy is striking, especially when you consider this is supposed to be a very big company.
Avoid by any means: their only purpose is to sell you AV gear and walk away!
Pending issues:
- Control 4 programming incomplete
- missing calibration microphone from AV receiver
- sound calibration never performed
- walk through never done
- do not have the warranties for the gear purchased
- Lack of profesionalism
- Lack of basic courtesy
- Quality of service
Preferred solution: Deliver product or service ordered
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