1 TOTAL REVIEW
I had purchased a wireless product from the magnet-mount, not less than a week ago, from today 05/05/2019, the product arrived at my home, upon attempting to install the wireless product in my car and following the instructions. I observed that the product was not working as described in the instruction manual, even after repeating the process numerous times. The product was defective; i reached to the seller on multiple times asking or a refund. The seller refused to provide me with a refund even though the purchase was made under 30 days return policy. The seller runs a scam where they don't offer a receipt of any purchase in the shipping content with no return address, where buyers can ship back their products. Also, the seller runs fake promotions that they use to justify their non-return policy for their defective products. If you visit their website, one will not note that they don't have a mailing address, contact number or physical address and their return policy is ridiculous (.https://themagnetmount.com/pages/help-center ). The only form of contact is an info email that has an automatically generated email for those customers that seek a refund, and the reply is always the same (see below) There facebook page provided me with an in-depth understanding of their scam when i read other reviews from a past customer who complained of the same issues (see proof below). Don't buy products from this company.
Magnetmount Cell Phone Holder
- Are scammers
Reason of review
Damaged or defective
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