New Reviewer

Magnet4less.com shipping costs deception

magnet4less.com has ok products, the problem is, that like so many others out there, they seem to think it is just fine to deceive the consumer with shipping charges that are actually going into their pockets to pad their profits. For the products I ordered they stated on their website that the shipping would be $19.95. Checking with the Post Office upon receiving it, they actually paid $2.41. Figure maybe a dollar for the box, and they overcharged me $16.54. When I called to talk to them about this, they did not sound surprised to hear the complaint, referred me to their "Shipping Policy" (which said nothing about this that I later could see) and abruptly hung up. Too bad they are so rude, because if they were willing to learn a little, about how to do business in the United States, I could have helped them by pointing out that this sort of problem can be avoided if they would simply call it "Shipping and Handling", not just "Shipping".
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11 comments
#1058399

The problem with their shipping cost policy is simply that if i have have a small order where shipping cost more than the goods then i go else where. Why would any person spend $20.00 on shipping when the items ordered cost $5.00.

Yes they are a rip off.

Also not all of their technical data on the magnets is correct. A magnet with 2lbs of pull and one with 250lbs of pull do not both have tyhe same gouse rating.

#901708

Can not agree more, they are opening charging over half of the order value and label it as shipping so that they can put those in their pocket as well.

#901706

We need to have more business to sell those neo magnets and not exclusive to them, the Texans will then bend their thick profit to suit our market.

#666689

i live in hawaii, try that amount and multiply exponentially...

the prices are rather on the high side, then get the shipping charges and it's like wtf %@$^#^^#^@ is this...

i called them and their attitude is you don't like it, go somewhere else...

and i'm purchasing over $1000.00 worth of stuff from them each time...

no loyalty customer incentives, no nothing...

just attitude and tuff, if you don't like it, to bad...

if i had the capital i'd start up a business and run these buggers out of business just for the heck of it...

:o)

#464496

Almost all retailers are considering shipping a cost of goods and need to maintain their margin on all invested dollars. Years past shipping was offwered at cost or cost plus as a service but times have changed.

#464493

Almost all retailers are considering shipping a cost of goods and need to maintain their margin on all invested dollars. Years past shipping was offwered at cost or cost plus as a service but times have changed.

#165263

In this case I couldn't find the product anywhere else.

#165231

This is common practice. They increase the cost of shipping to account for not only shipping materials and actual shipping cost, but also to include labor of packing the shipping and any other overhead.

And yes, they do ad some extra margin in there for profit. This is pretty standard.

They tell you the shipping price up front. If you don't like it, then buy from someone else.

#617169
@PissedConsumer165231

Hi there.

Thought I'd stop back by to see if anyone appreciated my advice about online shopping, how inflating shipping costs by 700% is "pretty standard" and that "if you don't like it, then buy from someone else."

You're welcome, world. I really should be charging for this wisdom.

#617185
@PissedConsumer617169

So it's ok to be unethical if a lot of others are? I don't buy that.

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ID
#186258 Review #186258 is a subjective opinion of poster.
Location
Tacoma, Washington
Loss
$16

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