Magisto
Magisto Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magisto has a 1.9 star rating from 3 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 67% unfavorable. Pros: ok editing. Cons: impossible to cancel, high price. Reviews emphasize privacy and website but complain about billing, refunds and cancellation policy and slow or nonresponsive customer service.
Key Takeaways for Future Customers
- Read Magisto reviews before purchasing and consider short‑term use only.
- Expect difficult subscription cancellation and potential unexpected billing on subscriptions.
- Keep local backups; download and draft saving issues reported.
Negative Feedback / Risk Areas
- Repeated customer complaints about unreachable customer service and delayed responses.
- Charges after cancellation and refund difficulties noted.
- Download errors and lost draft reports.
Positive Feedback
Editing tools are described as okay and some reviewers value privacy and the website interface.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magisto has a 1.9 star rating from 3 customer reviews; consumers are mostly dissatisfied. Rating distribution shows 67% unfavorable. Pros: ok editing. Cons: impossible to cancel, high price. Reviews emphasize privacy and website but complain about billing, refunds and cancellation policy and slow or nonresponsive customer service.
Key Takeaways for Future Customers
- Read Magisto reviews before purchasing and consider short‑term use only.
- Expect difficult subscription cancellation and potential unexpected billing on subscriptions.
- Keep local backups; download and draft saving issues reported.
Negative Feedback / Risk Areas
- Repeated customer complaints about unreachable customer service and delayed responses.
- Charges after cancellation and refund difficulties noted.
- Download errors and lost draft reports.
Positive Feedback
Editing tools are described as okay and some reviewers value privacy and the website interface.
Media from reviews
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I only planned to edit a single video. I’m actually in ophthalmologist he doesn’t normally do that. I never intended to get charged $20 a month. This company is intentionally making it virtually impos
- - Charged $19.99 per month for attempting to make a single video.
- - Cancellation is nearly impossible despite written instructions.
I was only trying to make a single video Im getting charge 1999 a month and its virtually impossible to cancel despite the written instructions for how to do it. They are extremely difficult and I expect thats intentional. If an ophthalmologist cant do it it is a simple enough.
- Ok editing
- Impossible to cancel
Preferred solution: CANCELLATION
User's recommendation: Register what are the worst video editing platforms I’ve dealt with with the worst customer service.
Billing
Cancelled subscription but was billed anyway. It was very difficult (impossible) to reach customer service.
Preferred solution: Full refund
User's recommendation: When finished with videos immediately pause or cancel subscription. If you need customer service, you can’t reach anyone.
PLS CALL ME. Why cAnt a draft be saved?
What happened to my Draft? Working on it for hours only to lose it in seconds?
How can I not go back to edit!? I was gone for seconds and when I returned, I lost my file!!!
Preferred solution: Deliver product or service ordered
User's recommendation: Think before you purchase!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewerотвратительная работа службы поддержки. НИКОГДА НЕ ОТВЕЧАЮТ. ИЛИ ЧЕРЕЗ ОГРОМНОЕ КОЛИЧЕСТВО ВРЕМЕНИ
- - Terrible service with unreliable downloads of edited videos.
- - Support never replies and uses bot messages, taking days or weeks.
отвратительный сервис. очень редко удаётся скачать смонтированное видео без проблем.
зачастую видео скачать не удаётся, так как выдаёт постоянно ошибку. Приходится обращаться в поддержку, которая никогда не отвечает. Присылают бот-отписки.
И либо не отвечают, либо отвечают через несколько дней или недель. Впервые с таким отвратительным сервисом поддержки сталкиваюсь.
Preferred solution: Apology
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