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I only planned to edit a single video. I’m actually in ophthalmologist he doesn’t normally do that. I never intended to get charged $20 a month. This company is intentionally making it virtually impos

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Magisto - I only planned to edit a single video. I’m actually in ophthalmologist he doesn’t...
Magisto - I only planned to edit a single video. I’m actually in ophthalmologist he... - Image 2
I was only trying to make a single video Im getting charge 1999 a month and its virtually impossible to cancel despite the written instructions for how to do it. They are extremely difficult and I expect thats intentional. If an ophthalmologist cant do it it is a simple enough.
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Pros:
  • Ok editing
Cons:
  • Impossible to cancel

Preferred solution: CANCELLATION

User's recommendation: Register what are the worst video editing platforms I’ve dealt with with the worst customer service.

Liss L Tih

Billing

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Cancelled subscription but was billed anyway. It was very difficult (impossible) to reach customer service.
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Loss:
$20

Preferred solution: Full refund

User's recommendation: When finished with videos immediately pause or cancel subscription. If you need customer service, you can’t reach anyone.

Freya N Vjb

PLS CALL ME. Why cAnt a draft be saved?

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What happened to my Draft? Working on it for hours only to lose it in seconds? How can I not go back to edit!? I was gone for seconds and when I returned, I lost my file!!!
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Preferred solution: Deliver product or service ordered

User's recommendation: Think before you purchase!

AP Cqd

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Verified Reviewer

отвратительная работа службы поддержки. НИКОГДА НЕ ОТВЕЧАЮТ. ИЛИ ЧЕРЕЗ ОГРОМНОЕ КОЛИЧЕСТВО ВРЕМЕНИ

отвратительный сервис. очень редко удаётся скачать смонтированное видео без проблем. зачастую видео скачать не удаётся, так как выдаёт постоянно ошибку. Приходится обращаться в поддержку, которая никогда не отвечает. Присылают бот-отписки. И либо не отвечают, либо отвечают через несколько дней или недель. Впервые с таким отвратительным сервисом поддержки сталкиваюсь.
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Preferred solution: Apology

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