Magick Com
Magick Com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magick Com has 1.2 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cool stuff if you receive it, Had things i wanted.
Cons: Careless an incompetent, Delay or never received items, Disonest and impossible to get in touch.Recent recommendations regarding this business are as follows: "Keep your word to your customers", "Do not buy from them", "Buyers beware", "stay away from them", "Scammers".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Magick Com has 1.2 star rating based on 12 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Cool stuff if you receive it, Had things i wanted.
Cons: Careless an incompetent, Delay or never received items, Disonest and impossible to get in touch.Recent recommendations regarding this business are as follows: "Keep your word to your customers", "Do not buy from them", "Buyers beware", "stay away from them", "Scammers".
Most users ask Magick Com for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Ngawi, East JavaMore than 31 days and my gift is still not received
I placed an order on 09/20/2024 and they didn't deliver. I have sent numerous emails, but they keep saying that they are shipping my order out.
So, after 31 days, I called and she said it was being shipped today. I had to email the supervisor.
- Dont do business with them
Preferred solution: Deliver product or service ordered
User's recommendation: Keep your word to your customers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWhere is my orderPQM0Q8T2-1 I am unable to reach anyone and I made this order since June
I paid for my items, and you failed to deliver. This company is being reported as a scam so don't use them.
- Fake company
Preferred solution: Full refund
User's recommendation: Do not buy from them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnhappy customer
I placed an order in April 2024. I complained about the delay in delivery and they said they would send me a part of my order.
I received the partial order in May 2024 and I never heard from them again! This company needs to be closed because of their fraudulent practices, including refusing to answer the phone, emails, and not providing refunds. No items are available during their 30% off sale. I finally received my refund in June 2024.
Do not purchase from this company!! Beware!!
- Delay or never received items
Preferred solution: Price reduction
User's recommendation: Buyers beware
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo delivery, no refund,
Paid $21.50 on the web for an order + delivery. The credit card was charged.
After 2.5 months, no merchandise, no refund. Emails to customer support remain unanswered. The phone is answered only by a recording.
Even the Better Business Bureau intervention had no effect. Dishonest company.
Order MP0814****.
- Disonest and impossible to get in touch
Preferred solution: Deliver product or service ordered
User's recommendation: stay away from them
Wrong delivery
I email the customer service department and the email comes back unable to be contacted. Isabel did email me to see if she can get management to offer me something.
Their customer service department sucks. However, the incense is much cheaper than Amazon for the identical product.
This company is fraud. Order a month ago and now no one will answer the phone.
Never received order. What ender is there to say besides calling my bank and reporting them. That's it
LIES and more lies
Horrible company. They say they ship in 5-7 business days.
I contacted customer service after 2 weeks and was told they are backlogged and would ship in a few days. After another week I contacted customer service again and was told they shipped the order and provided a tracking number. All they did was print a shipping label. I tracked the "shipment" for weeks and it never showed as the package even being picked up.
It's been 6 weeks and still no order. I contested the charge on my credit card. They contacted me yesterday to see if I still want the order and if so, to reinstate the credit card payment. Nope.
I don't deal with fraudulent companies who lie to customers. Save yourself some time and order from other reputable companies.
Magick isn't the place. Don't buy from them.
- Had things i wanted
- Never ship and continually lie
Preferred solution: I'd like to see them out of business
User's recommendation: Scammers
Wrong delivery
You messed up my order. You sent some products I didn't order and one product I did was not sent. Your return policy is a pain.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Toronto, OntarioI never received my order
Theres a sucker born every minute that is their motto. Its been two months since I ordered they do not answer their phone.
Did you not return messages? Ive even called the post office and the number is too long for the shipping order. Its all bad. Im sure I will never see the order and they got my money.
They do not care its a rip off. Its a scam.
Preferred solution: Deliver product or service ordered
User's recommendation: It’s a big no do not order from them
Order never received.
I placed an order a month ago and never received it. I have contacted magick.com many times (too many to count) and every time I get another excuse and they say they'll check into it and get back to me.
I never hear anything back and I have to contact them again. This is repeated over and over and over. At one point I received an email saying my order was shipped and giving me a USPS tracking number but the package never moved from Hawthorne, Ca so I contacted USPS and had them investigate and they said the tracking number was created but the package was never received by USPS. Now that it has been over 30 days (and they say they ship out in 3-5) I am just going to dispute the charge.
I have no idea what is going on at magick.com...seems like some people get their orders and some don't. They ship out a few small orders to try and seem legit but scam other people...especially anyone with a larger order.
Buyer beware...it is not worth the risk. Purchase from elsewhere and save yourself the time, money, frustration, and disappointment.
- Only a slim chance that you will actually receive your order
Preferred solution: Full refund
User's recommendation: Purchase from a reputable company. Magick.com is NOT that!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammers
It's so hilarious that the precious review is the same as mine; Waited a month and a half to get my items. Was ignored after a month saying I wanted to cancel my order; Pathetic customer service.
Preferred solution: They don't need to be in business. Trash company
User's recommendation: NEVER bother.... don't waste your time and money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScammers
This is the worst level of customer service I have ever seen in my life. If you want to be a little *** to people don’t work in a job where it’s your responsibility to communicate. HOW STUPID AND BRAINLESS CAN YOU BE BEING DISRESPECTFUL TO A CUSTOMER ????
She ignored my messages multiple times and she was also extremely rude in the very few instances she did reply. The products at this shop are not worth the hassle.
- Cool stuff if you receive it
- People running it are disrespectful
- Careless an incompetent
Preferred solution: Full refund
User's recommendation: Shop local for magic supplies
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Owner is Dominic Riccitello threaten to sue and you will get your money back.
If you contact them and threaten to file a report that they are fraudulent they will send your order out. That's what I did and my order is finally on its way. Good luck!