Bernadette B Kpz

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Verified Reviewer

Can't make contact to access my money

I am a customer in UK and I have money that I need to withdraw from magicred and I have no contact with them as the site seems to have completely closed down!
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Preferred solution: My winning available to withdraw

james p Tir

Cant access my account and have money it.

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i have money on my account that i have deposited but now cant access my account it wont let me log in and magic red don't have a customer number and ignore there emails.
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Loss:
$50

Preferred solution: Full refund

User's recommendation: Stay away

Anonymous
map-marker London, England

Joining issue but deposit taken

Hi I tried to join magic Red and got confused so tried to take my deposit back and now it won't let me back in and no deposit back yet Need to cancel and get deposit back please I'm not very technical so decided after depositing to cancel as it got to technical I am waiting for contact or and deposit back. Dont ask for deposit first get account up and running first
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User's recommendation: Get account sorted first dont deposit as it asks that early on

Anonymous
map-marker Calgary, Alberta

Poor site. Makes it impossible to withdraw money.

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Tried to withdraw money from account and they said I did not have enough money to accomplish this ($100). The money is mine. Now cannot reach them from canada
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User's recommendation: Avoid

Nori Wtp
map-marker Virkie, Scotland

I can,t do a withdrawal

Magic Red Casino - I can,t do a withdrawal
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i.m waiting a withdrawal,.i try to update my documents, i would like to do a withdrawal and i can,t at the moment, can you do this soon as possible, please i try to speak with tou and just the answer it,s wait
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James B Uso

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Withdrawal

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Original review Dec 11, 2022
I have closed my account and am waiting for my remaining balance to be transferred back to me but needed to provide documentation. I have now emailed my documentation several times and received no response. I have also sent several messages asking for confirmation of what email address to send my documentation to and received no response. I am now extremely frustrated and disappointed with the customer service I am receiving and I am considering taking further action if I don't hear back soon. Feel like I'm just getting the run around so they don't have to pay me.
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Loss:
$300
Cons:
  • Slow withdrawal times
  • Poor customer service
  • Laggy website

Preferred solution: My money

User's recommendation: Avoid

Mardy I

Stole my money

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Have Had 10 people stating 10 different things. Been requesting my money for 3 weeks. Highly doubt I will get it. They keep you going around and around. Write off your money
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Loss:
$800
Cons:
  • Service is brutal

Preferred solution: Money

User's recommendation: Worst of worst

1 comment
Guest

I do deposit for this rubish and when I must take mu many.they ask me about documentstion it scamer

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